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New System Wont Work


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#1 crackd182

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Posted 14 December 2006 - 08:56 PM

hello I just built a new system and when i boot it up everything runs and seems fine untill i try and install windows. It begins the initial steps but before it starts to install i get a blue screen. As of right now I cant remember what the error message is because im at home and my computer is at school. I took it to best buy and they did some tests on it and said i had a bad mobo and video card...so i return both and get new ones and put it together again and the same problem occurs again. So I take it back to best buy and they say well i guess its something else then(gee thanks for charging me 75 bucks to just tell me something else is wrong :thumbsup: ). I have an intel pentium d 9 3.2ghz, intel D975XBXLKR mobo, ati radeon x1600pro 512mb video card, 2gigs of ram, Maxtor 160GB Serial ATA hard drive, dvd rw dl, apevia case with 500watt ps. Any ideas will help. Also i dont have another computer that i can exchange parts with to see what the problem is. Thanks

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#2 usasma

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Posted 14 December 2006 - 10:02 PM

BestBuy has proprietary software that tests the system. The software has limitations because it's software (so it tests not only the hardware, but the "paths" that lead to it).

Have you installed the SATA drivers (if you have a SATA hard drive)? Generally, in the early stages of setup it will request the RAID/SCSI drivers - that's when the SATA drivers will need to be installed. Information on them should be in your motherboard's manual.
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#3 crackd182

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Posted 14 December 2006 - 10:10 PM

it never asked to install the drivers for the hard drive. Do you not have to install windows first?

#4 usasma

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Posted 14 December 2006 - 10:17 PM

At the bottom of one of the first 3 screens during the setup routine, the prompt will appear to press F6 to install RAID/SCSI drivers. This is the point where you insert the disk with SATA drivers (if needed).

Use this page to locate the SATA drivers: http://downloadfinder.intel.com/scripts-df...mp;submit=Go%21
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 crackd182

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Posted 14 December 2006 - 10:27 PM

How would i know if i need the driver?

#6 usasma

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Posted 15 December 2006 - 08:51 AM

Read the manual that came with your motherboard.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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