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Trouble With Firewire


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8 replies to this topic

#1 yotam4

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Posted 13 December 2006 - 04:41 AM

hello people!
i am new to this site, but searching google i found some old strings and it looks like a great forum, very helpful. i didn't, however, find a solution to my problem, so decided to reg+post my own. here goes:

i have a sony mini DV cam connected via a firewire card, a conncetion that has worked pefectly (almost) for about 6 months. then i didn't use it for about a month, and now i can't get XP to recognize the camcorder. i have tried everything i could think of! here's wht i di:
connected another camcorder (panasonic), and XP reognized just fine
took my cam to another comp with firewire, and it worked fine
got a new FW cable, and it still didn't work

that's about it. help will be much appreciated!!!

thanx in advance!

yotam from israel.

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#2 projectfocus

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Posted 13 December 2006 - 04:53 AM

Does it come up with a message saying new hardware detected in the bottom right Taskbar. (By the clock).
If you look there maybe a icon that looks like a card with an arrow ontop. Click this and see if the device is listed to be removed. This could be a drive letter allocation issue.
If this does show from there then it is recognising the device. If it does not then you will be looking at updating drivers from the manufacturer for your camera.
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#3 yotam4

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Posted 13 December 2006 - 04:59 AM

thank you for your quick answer!
there is absolutely no response upon connection!
whereas when i connect a different camcorder it is instatnly recognized, and works perfectly.

Edited by yotam4, 13 December 2006 - 05:00 AM.


#4 projectfocus

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Posted 13 December 2006 - 05:32 AM

Have you made sure that the camcorder is turned on when connected via firewire. try plugging the cables together then turn the camcorder on and see if there is any change to the PC or any notification on the camcorder saying PC Connection.
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#5 yotam4

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Posted 13 December 2006 - 05:41 AM

ok,
the camcorder is turned on and all, but i didn't think to check if there is any indication on it about the connection, well there is. the camcorder shows the "DVin" icon when connected, but still no respone from XP.

Edited by yotam4, 13 December 2006 - 05:42 AM.


#6 usasma

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Posted 13 December 2006 - 08:11 AM

I'd uninstall any software that you've installed for the camera on your system. Then install the latest version available from the manufacturer's website. Follow the directions exactly because the order that things are done in is very important with these sort of devices.
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#7 projectfocus

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Posted 13 December 2006 - 08:17 AM

I would have a look in disk management and check that the assigned drives have a letter. If not assign a letter to the un allocated drives.

What can happen is if a mapped drive is on the machine and it is useing a letter that the Camera has used before it will try and assign that letter to the device again. If that letter mo longer exists then it will be unable to show as a drive.

Have a look by using the run and typing diskmgmt.msc. If you see a drive fr the camcorder but no drive letter. Right click on it and assign a new letter.
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#8 yotam4

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Posted 13 December 2006 - 08:38 AM

projectfocus, thanx! i tried doing what you suggested, but the camcorder doesn't even show up on disk management. also, i tried it with the other cam, that IS recognized, and it didn't show up on there either. so i'm really at wit's end over here!!!
any more suggestions will be very welcome indeed!!!
HELP

#9 yotam4

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Posted 14 December 2006 - 07:55 AM

well...
finally solved the problem!!
if anyone wants to know, it may linked to 2 major issues:
1. the following XP update KB904412-v2-x86
2. Quicktime

thank you for your help!




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