Posted Monday, November 22, 2004, article by Steve Bass.
Your XP Service Pack 2 Survival Guide
Give me a choice between chopping onions and installing Service Pack 2 for Windows XP, and I'll be in the kitchen in a nanosecond--either way I'll be crying. I finally managed the upgrade, but not without a few bumps that I'll show you how to avoid.
There are enough good things about SP2 to make the upgrade hoops worth jumping through. SP2's strength is behind the scenes: more protection against Internet thugs. For instance, the new ActiveX warning in Internet Explorer--called the Information Bar--alerts me whenever a site tries to download software to my system. But the browser's new pop-up blocker is too little and way too late. (The free Google Toolbar is a better pop-up popper.)
Save this phone number: To its credit, Microsoft provides free chat, e-mail, and phone support for problems that make you want to cry. The toll-free number is 888/772-4357; see Microsoft's "What to Know" page for other SP2 installation details.
The upgrade process as explained by Steve