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Help Me Please


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2 replies to this topic

#1 mpoony

mpoony

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Posted 12 December 2006 - 12:53 AM

I'm getting a ton of popups and I can't get rid of them. I need to know what to delete. I'm also having trouble deleting some files. They keep coming back and when I try to remove them by clicking the reboot button, it just exits out of hijackthis. I'd really appreciate some help. Thanks.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\winmine.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Awbnhv\Zexse.exe
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\ServicePackFiles\i386\ctfmon.exe
C:\WINDOWS\System32\cvn0.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\PROGRA~1\COMMON~1\AOL\114988~1\EE\AOLHOS~1.EXE
C:\WINDOWS\System32\n9nyb.exe
C:\WINDOWS\System32\ghynf.exe
C:\WINDOWS\System32\wfxqhv.exe
C:\WINDOWS\System32\zqskw.exe
C:\Program Files\Common Files\{50CF598D-0958-1033-1202-030512200001}\Update.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\COMMON~1\AOL\114988~1\EE\AOLServiceHost.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\COMMON~1\uwkm\uwkmm.exe
C:\PROGRA~1\COMMON~1\ICROSO~1\msiexec.exe
C:\Documents and Settings\Jess'\My Documents\S?mantec\w?auboot.exe
C:\PROGRA~1\COMMON~1\uwkm\uwkma.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Common Files\MySoftware\Newsflsh.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\WINDOWS\Temp\hijackthis\HijackThis.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\knkfh.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,vjrjrho.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Mtqxb] C:\Program Files\Awbnhv\Zexse.exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149889088\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [Windows LSASS Service] C:\WINDOWS\SoftwareDistribution\Download\16b2c96a0c41f4dfdb4d3cc228a4f819\svchost.exe
O4 - HKLM\..\Run: [CTFMon] C:\WINDOWS\ServicePackFiles\i386\ctfmon.exe
O4 - HKLM\..\Run: [ad8rIU3s] C:\WINDOWS\System32\cvn0.exe
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [ms047661571355] C:\WINDOWS\ms047661571355.exe
O4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\Duce6.exe
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [k6mmN5IOU] "C:\WINDOWS\System32\wfxqhv.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [uwkm] C:\PROGRA~1\COMMON~1\uwkm\uwkmm.exe
O4 - HKCU\..\Run: [Heda] "C:\PROGRA~1\COMMON~1\ICROSO~1\msiexec.exe" -vt yazb
O4 - HKCU\..\Run: [Ukoxjotg] C:\Documents and Settings\Jess'\My Documents\S?mantec\w?auboot.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\Newsflsh.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1147738615515
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://locator1.cdn.imagesrvr.com/sites/sy...nnerInstall.cab
O18 - Filter: text/html - {B5F86455-BF18-4E12-965A-6642A0AC0549} - C:\WINDOWS\System32\xeymi.dll
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 Falu

Falu

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Posted 12 December 2006 - 04:33 AM

Hi mpoony, :flowers:

We're studying your log and will be back to you a.s.a.p.

Thanks for your patience. :thumbsup:

#3 Falu

Falu

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Posted 13 December 2006 - 04:49 AM

Hi mpoony, :thumbsup:

Welcome to BleepingComputer Forums and thanks again for your patience.

Since there's a lot to do let's get to it right away.

1. Unfortunately I see no firewall in your running processes which probably means that you have none. I urge you to install one since it's your first defense against malware. There are several good but for free programmes available like:

Sygate
Kerio
Zone alarm

For a tutorial on Firewalls click: Understanding and Using Firewalls!

2. Download combofix.exe
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

3. You are running HijackThis from a temporary folder, which means that no back-ups will be made by HijackThis before it fixes the bad entries and those are needed in case of any recovery issues. It is very important to remove HijackThis to its own location and unzip it before running it:

> Create a folder on your C: drive: click Start > My Computer, open/double-click your C:\ drive, select New, next Folder and call it C:\hijackthis. Drag HijackThis into that folder!

4. Go to the Hijackthis folder you just created and rename Hijackthis.exe to Analyse.exe and than reboot.
After reboot, run Analyse.exe (which is hijackthis of course) and post the log it creates in your next reply.

5. You're using an outdated version of Java (latest one is Java Runtime Environment (JRE) 6.0). Please update and remove the older versions. Do the following:
  • Go to Start > Control Panel double-click on the Software icon > add/remove programs.
  • Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )

    It should have next icon next to it: Posted Image
    Select it and click Remove.
  • Then Download and install the newest version from here:

    Java Runtime Environment (JRE) 6.0
6. Download, install, and update AVG Anti-Spyware 7.5

1. Save the installer to desktop
2. Double click the installer, select your language, and then select OK
3. Click NEXT>>Do or don't read the "User License Agreement"
Select I Agree>>>NEXT>>>INSTALL
4. AVG will now install and afterwards click FINISH
5. AVG Anti-Spyware 7.5 should now Load
6. Click the Update tab at the top. Under Manual Update click Start update.
7. After the update finishes (the status bar at the bottom will display "Update successful")
8. Close AVG Anti-Spyware 7.5. Do not run it yet.

Reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 a few times before Windows loads. Select Safe Mode at the top, on the screen that appears.
Sign in with your normal user account

Then run AVG Anti-Spyware 7.5 and click on the Scanner tab at the top
  • Click the "Settings" tab and then change the recommended action to Quarantine and ensure that Automatically generate report after every scan is selected and
    Uncheck "Only if Threats are found"
  • Click back to the "Scan" tab and then click on Complete System Scan.
    This scan can take quite a while to run, so be prepared.
  • AVG Anti-Spyware 7.5 will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware 7.5 will display "All actions have been applied" on the right hand side.
  • Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
Please reboot, to go back into Normal mode and post the AVG report along with the ComboFix report and a HijackThis log.




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