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Kicking It Don't Work


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#1 frank1981

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Posted 11 December 2006 - 05:22 PM

I seem to have a major issue with my computer. I have done alot of reading, but nothing I have tried seems to help. So heres my problem.

When I'm working on stuff just out of the blue it will shut off. I can't seem to find any certin thing that sets it off. Also, if I leave for a while and come back I can't seem to get it out of power saving mode. I have to turn it off then back on.

I have scaned for adware, maleware, and I have norton. Nothing seems to help.

Dell, XP, Ad-Aware se, Spybot, Norton 2004

Thank you in advance for any help.

Frank

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#2 jgweed

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Posted 11 December 2006 - 07:23 PM

Can you describe exactly what happens when it shuts off? Does the screen just go blank and the computer powers off, or does it go through the normal shut down process.
Does this seem to happen after roughly the same amount of time on the computer?
This may be more a hardware problem than a software one. I think further information can determine that.
Regards,
John
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#3 fozzie

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Posted 11 December 2006 - 07:30 PM

What about your energy-savings settings?

#4 zbd

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Posted 12 December 2006 - 08:02 AM

I suggest removing Norton and going with AVG, Avast, or AntiVir. http://service1.symantec.com/SUPPORT/tsgen...005033108162039

#5 usasma

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Posted 12 December 2006 - 09:05 AM

Please check your Event Viewer for error messages around the time of the shutdowns. Go to Start...Run...and type in "eventvwr.msc" (without the quotes) and press Enter.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 frank1981

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Posted 16 December 2006 - 10:08 PM

Can you describe exactly what happens when it shuts off? Does the screen just go blank and the computer powers off, or does it go through the normal shut down process.
Does this seem to happen after roughly the same amount of time on the computer?
This may be more a hardware problem than a software one. I think further information can determine that.
Regards,
John




Sorry about the delay getting back to you.

Sometimes when it shuts off the screen goes black and the power light on the tower flashes orange. Other times when it shuts off the screen goes blue and it diplays a message like this......

A problem has been detected and windows has shut down to protect your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufactorer for driver updates. Try changing vido adaptor.

Check with your hardware vender for any bios updates. Disable bios memory options such as chaching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then select safe mode.

Technical Information:

*** stop: 0x0000007e ( 0x0000005, 0x8057d9fb, 0xef28e994, 0xef28e690 )

Beginning dump of physical memerory
physical memory dump complete
Contact your system adminisrater or technical support group for further assistance


I have also had this one

Stop: 0x0000007f ( 0xc0000005, 0x8057d9fb, 0xeeee2994, 0xeeee2690

Let me know if you need any more info, I'm not very good at this technical stuff.

Thanks again for any help

#7 fozzie

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Posted 17 December 2006 - 05:41 AM

for this : *** stop: 0x0000007e ( 0x0000005, 0x8057d9fb, 0xef28e994, 0xef28e690 ) did you by any chance reinstalled your windows xp?

for this : Stop: 0x0000007f ( 0xc0000005, 0x8057d9fb, 0xeeee2994, 0xeeee269 did try to overclock your processor?

#8 usasma

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Posted 17 December 2006 - 08:05 AM

The common thread in these 2 error message are software (drivers) - I'd suggest first checking in Device Manager to see if there are any red x's or yellow !'s. If so, update those drivers first.

After that it becomes a matter of tracking down the appropriate driver. You'd start with the motherboard/chipset drivers, move on to the video drivers, then on to the other drivers until you find the culprit.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 frank1981

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Posted 17 December 2006 - 10:42 AM

I looked in the device manager and there are no x's or !'s. Everything seems to be fine. So are you telling me to go through each and every one and update them?

I have not reinstalled windows or done any main changes to the pc since I bought it new two years ago.

I did a little research and I found this.

http://www.microsoft.com/downloads/details...;displaylang=en

So I downloaded it, and installed it. I don't know if it will work but I think it was worth a shot.

#10 usasma

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Posted 17 December 2006 - 12:11 PM

The BSOD's will continue until the error is fixed. Here'a "mini-guide" on how to locate the error messages:

How to Find BSOD (Blue Screen) Error Messages


Guide Overview

This guide will explain how to locate and analyze BSOD error reports. There are 4 places (by default) where Windows presents this information. If you've disabled the Error Reporting Service or the Event Viewer, then I'm afraid that you're just SOL :thumbsup:

The Blue Screen of Death (also known as the BSOD) is a screen that Windows shows you when it shuts down your computer in order to prevent damage to it. It's also known as a STOP error or as a BugCheck Code. It is a hardware error by definition - but this doesn't mean that it's caused by faulty hardware. Viruses, corrupt drivers, and even poorly written programs can cause it.

Here's an example of the screen with some notations on what to look for:

Posted Image


Finally, a note on shorthand. A STOP 0x0000007a error is referred to (in shorthand) as a STOP 0x7a error. It's just a way of not having to write all them zero's out each time that you refer to it.

References
How To Disable Automatic Restarts
How To Use The Event Viewer
How To Debug Memory Dumps

Instructions
  • The first place to get the information is from the Blue Screen itself. Write down all of the long numbers, the description that's in all Caps with underscores ( _ ) between the words, and any file names that may be mentioned (be sure to note if there wasn't a filename in your post). A more in depth look at this is included in the second reference ( How To Use The Event Viewer ).

    In the event that the BSOD flashes by too fast to read, use the first reference to disable the Automatically Restart function ( How To Disable Automatic Restarts ).

  • The next place to find the information is in the Event Viewer. Use the mini-guide in the second reference to see how to do this ( How To Use The Event Viewer ).

  • The last place to find the information is on your hard drive. Search your hard drive for files ending in .dmp and .mdmp. You're looking for the most recent file (or the one closest to the last BSOD that you experienced). Once you find it, use the third reference ( How To Debug Memory Dumps ) to perform an analysis of the memory dump. Be sure to use the !analyze -v command in the bottom of the Debugger's window before closing out your session. Then copy and paste the results into your next post. Someone will have a look at it to see if we can figure out what's gone wrong.

  • Sometimes, when Error Reporting is enabled, the dump files will be stored temporarily on your system and are erased once the report is sent. To save this info, you'll have to copy the dump file before sending the report. To do this, just click on the "Details" link in the error report and you'll see some file locations listed. Choose the one that ends in .dmp or .mdmp, locate it in Windows Explorer, and copy it to your Desktop (you'll have to enable viewing of hidden files to do this). Here's an example of the Details:

    ERROR REPORT CONTENTS Following files will be included in this error report
    C:\DOCUME~ 1\Owner\ LOCALS~1\Temp\WER7fde.dir00\Mini112706-02.dmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER7fde.dir00\sysdata.xml


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 frank1981

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Posted 18 December 2006 - 05:24 PM

OK, I have an update...... This time when I restarted my computer after a shut-off, it said your system has recover from a serious error..... do you want to send an error report... I said yes... it cam back with this.....

This problem was caused by Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS). Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS) was created by Sonic Solutions.

Recommendation

--------------------------------------------------------------------------------


Contact Sonic Solutions about upgrades or other possible solutions.

Sonic Solutions


I looked in my list and I have sonic RecordNow. If I uninstall the program do you think it will fix my issues....... Or do you think this is not my problem?

Thanks again for all your help! :thumbsup:

#12 frank1981

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Posted 19 December 2006 - 04:53 PM

Any one? I just don't want to start deleting programs if its not going to help..

#13 TheTerrorist_75

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Posted 19 December 2006 - 08:16 PM

Go ahead and remove Sonic. If it doesn't solve the problem you can reinstall it.
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#14 usasma

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Posted 20 December 2006 - 08:40 AM

Normally uninstalling the application that's causing the error will stop the error from happening.

If the error continues, then it's generally from "leftovers" that the uninstall didn't fix - or it's due to another problem.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 Constantine

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Posted 20 December 2006 - 08:53 PM

I have read all the posts with interest. I can only add one suggestion. It may not help, but it certainly can't hurt.

Pray.
I thought I was wrong once, but I was mistaken.




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