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Winantiviruspro2006 Help


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#1 donjuandavid

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Posted 11 December 2006 - 03:38 PM

I run spybot finds it gets rid of and it keeps comming back.

here is my HJT

Logfile of HijackThis v1.99.1
Scan saved at 3:33:57 PM, on 12/11/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\SSC\NSCTOP.EXE
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Juan Moreno\Desktop\PC Clean\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\System32\lsasss.exe
O4 - HKLM\..\Run: [ERS_check] "C:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe"
O4 - HKLM\..\Run: [DC6_check] "C:\Program Files\Common Files\WinAntiVirus Pro 2006\dc6_startupmon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1161710959818
O20 - AppInit_DLLs:
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Intel Alert Handler - Intel Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel File Transfer - Intel Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\Program Files\SSC\NSCTOP.EXE



Please help thanks

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#2 MFDnSC

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Posted 11 December 2006 - 04:34 PM

Is your Norton current????

You may want to print this or save it to notepad as we will go to safe mode.

Fix these with HiJackThis – mark them, close IE, click fix checked

O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\System32\lsasss.exe

O4 - HKLM\..\Run: [ERS_check] "C:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe"

O4 - HKLM\..\Run: [DC6_check] "C:\Program Files\Common Files\WinAntiVirus Pro 2006\dc6_startupmon.exe"

DownLoad http://www.downloads.subratam.org/KillBox.zip or
http://www.thespykiller.co.uk/files/killbox.exe

Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\System32\lsasss.exe
C:\Program Files\Common Files\WinAntiVirus Pro 2006

Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

Not all temp files will delete and that is normal
Empty the recycle bin
Boot

Download AVG Anti-Spyware from http://www.ewido.net/en/download/ and save that file to your desktop. Note: This is NOT the Anti Virus from AVG.

When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
o Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
o Select "Automatically generate report after every scan"
o Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process. Please be patient as this may take a little time.
Once the scan is complete, do the following:
5. If you have any infections you will be prompted. Then select "Apply all actions."
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.
Post the log from AVG and a new HiJack log


Please give feedback on what worked/didn’t work and the current status of your system
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#3 donjuandavid

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Posted 11 December 2006 - 06:34 PM

Followed all instruction, hopefully it is gone for good here is the HJT and the AVG report

Logfile of HijackThis v1.99.1
Scan saved at 6:29:51 PM, on 12/11/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\SSC\NSCTOP.EXE
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Juan Moreno\Desktop\PC Clean\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1161710959818
O20 - AppInit_DLLs:
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Intel Alert Handler - Intel Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel File Transfer - Intel Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\Program Files\SSC\NSCTOP.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe



---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:24:23 PM 12/11/2006

+ Scan result:



C:\Program Files\Common Files\Companion Wizard\WapCHK.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001910.sys -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001911.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001912.exe -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001913.ini -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001914.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001916.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001918.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001919.cpl -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001920.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001923.exe -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001924.exe -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001927.exe -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001928.exe -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001930.sys -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001938.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001940.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001941.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP58\A0001950.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\WINDOWS\system32\SpOrder.dll -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{97BB5163-3B05-4509-91D8-808AE303E532}\RP59\A0001996.exe -> Not-A-Virus.Downloader.Win32.WinFixer.o : Cleaned with backup (quarantined).


::Report end

#4 MFDnSC

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Posted 11 December 2006 - 06:55 PM

Clean Posted Image

Turn off restore points, boot, turn them back on – here’s how

http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam
"Nothing could be finer than to be in South Carolina ............"

Member ASAP




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