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Device Driver Still In Memory

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#1 Greg H.

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Posted 11 December 2006 - 11:24 AM

Hi - I'm new to this, so please be gentle.....

Over the weekend I found that my Canon Digital camera will no longer download images to my PC. (Yes, it used to work wonderfully!)

Every time I'd plug the camera into the USB port, the PC would not recognize it. I found that the Device Mgr had a message like this "the device will not operate properly because the driver is already loaded in memory - Code 35 (or 38?)"

My thought is that I left the camera plugged into the PC, and then XP went to sleep. While it was sleeping I unplugged the camera to use it. Now when I try to hook it back up I get the message....

I've tried uninstalling the driver and uninstalling the software, but with no luck.

Is there anyone who might have some suggestions on things I can look for or try?

I have Windows XP
Thank you!!!

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#2 Orange Blossom

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Posted 11 December 2006 - 02:42 PM

Have you tried restarting the computer without the camera plugged in?

Orange Blossom :thumbsup:
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#3 Greg H.

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Posted 12 December 2006 - 07:58 AM

I'm not exactly what steps I did last night, but I'm happy to report the problem has been correct.

Thank you!

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