Hello is there some lovely kind soul
willing to help a poor wee soul
who for the past hour has gone over every aspect of the symantec website for help and is about to go
as it seems i can't find a solution to my prob. Here we go (as one pulls up a chair and has a large dram in hand!!) I recently downloaded IE7, no probs apart from the odd error messages, i have now noticed when i try to access my screen shot in Norton Internet Security 2005 at the antispam screen( as i wished to unblock an email address, after all he did say sorry
)not to go off topic ,each time i am now confronted with a blank white screen and my pc hangs and i have to shutdown windows to rid. Still only learning the nuts and bolts of this pc ,i had a look c at the View Objects tab in Internet options and clicked on the symantec active x files and found many stated "damaged", whilst i was there i had a look at other files and noticed exclamation marks (!) at the java runtime,my microsoft office likewise. I proceeded to "update" but no joy(perhaps this was also why in the past i wasn't able to download clipart and templates ) however my dilema now is why are these files damaged( as i would have noticed it in the past) and what could i perhaps do to rectify this?? If the active x's cannot be updated would i then have to uninstal Norton IS 2005, apart from the screen shot in question Norton is still functioning(Norton came bundled in my packard bell pc but is licensed till may 2007), or is my theory' way off base and i need to get on my
and pedal. Pleeeeeeese! help this wonderful ,caring,loving,warm human being put her "puter" to rights, a friends for life not just for Xmas!!!