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laptop has NO power...help!

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#1 cici24


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Posted 27 December 2004 - 11:00 PM

please help!
I bought this computer used back in October, and it was great until last Tuesday. That night it acted up, and by Wed. it wouldn't work at all.
Nothing happens when u push the power button -- no lights, fans, anything at all.
My husband checked the power cord and it registered the right voltage or whatever, but the battery meter is reading 0, so the power isn't making it to the battery (or anywhere else, apparently).
I did leave it in the case in my car Tues, but it never got below 50 outside.
We don't know much about HW, but we follow directions well if anyone has suggestions.

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#2 skaines


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Posted 28 December 2004 - 03:29 AM

there could be a problem with the battery but it should still work while plugged in, if not it will most likely have to be sent/taken back to the manufacturer to be repaired, i know most laptop batteries are fairly expensive. i know lapops are sent back to manufacturers at computer stores unless they only need new RAM or a new CPU.

Edited by skaines, 28 December 2004 - 03:31 AM.

#3 cici24

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Posted 02 January 2005 - 05:03 PM

Thanks, but it isn't worth the cost of sending it to Gateway.

Doesn't anyone out there have any other ideas???

#4 Leurgy


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Posted 04 January 2005 - 10:16 AM

If you left it outside in that temperature it may have resulted in condensation getting inside. If thats the case, and you plugged it in before it returned to room temp and fully dried out you may be out of luck.

You can try taking the battery out and cleaning the contacts (on the battery and in the laptop) with a pencil eraser. Try leaving it plugged in for awhile.

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#5 JEservices


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Posted 04 January 2005 - 05:51 PM

Some laptops have power problems when there is something wrong with the main battery. Have you taken it back to the manufacturer to have them look at it for an estimate on the damages?
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.

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