Posted 09 December 2006 - 03:47 PM
A friend's computer crashed after installing IE7. It crashed any time he opened the browser. So I suggested uninstalling IE7, but the computer is still crashing. I suggested a rollback to before IE7 was installed. That didn't help either.
The message is:
Stop: 0x0000008E (0xc0000005,0x00000000,0xf3b2cc54,0x00000000
As close as I can determine, that is an access memory violation. Unfortunatly I cannot see the computer as this person is an hour away. I asked if there were any files or drivers listed and the answer was no.
I don't know what to suggest at this point. I have read several posts with long lists of things to try, but I cannot do that long-distance. I was wondering if I should just suggest formatting?
I have IE7 on both of my computers with no problems, although to me, the only advantage is the text is easier to read.
Thanks in advance for your help.