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Earthlink Is Eating Itself!


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#1 RADIUM-V Interactive

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Posted 09 December 2006 - 12:50 PM

Ok, I'm new here, so I hope this is the right spot for this.

We have Earthlink TotalAccess and the Earthlink Protection Control Center. I installed them both about 4 months ago and we have had very few problems. I remember noticing a running process, SMProxy.exe. It was installed with the Earthlink programs.

Now, with a recent update to the PCC, it says "Has found spyware running in your memory. Run a scan." So I run a scan. It finds "Surf Monkey." If I remove it, SMProxy.exe is stopped and removed, and when I try to connect with the TA program, it freezes. I restore SMProxy, and everything runs fine.

Earthlink is finding spyware in itself, unless if surfmonkey has been on there for a while and has attached to something.

I just want it to work. Can anyone help me?

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#2 buddy215

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Posted 09 December 2006 - 12:56 PM

Sur monkey appears to be a part of earthlink. Read This:
http://www.earthlink.net/about/press/pr_surfmonkey/

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 RADIUM-V Interactive

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Posted 09 December 2006 - 12:58 PM

So, if it's built-in, why is it coming up as Adware?

#4 buddy215

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Posted 09 December 2006 - 02:20 PM

It could be adware or whatever program considers it adware is mistaken. Earthlink would be the one to ask about it. If you don't use its functions, maybe you can disable or remove. By the way, I used Earthlink when I had dialup and was able to use the Firefox browser as a default browser and never used the Earthlink bloated program. Much quicker and no ads.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#5 RADIUM-V Interactive

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Posted 09 December 2006 - 02:32 PM

Yeah, it works fine with IE7 and Firefox. I've been able to remove the Parental Controls stuff, but it still runs that SMProxy. I can't uninstall and reinstall everything because it's not really my computer (family system).

I guess I can live with clicking OK when starting up. It's annoying, but nothing bad is happening yet. I'll just keep an eye on everything :thumbsup:

EDIT: Actually, the PCC just updated its database, and now I don't get the error. Must have just been a one-time fluke or something.

Edited by RADIUM-V Interactive, 09 December 2006 - 10:51 PM.





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