Posted 08 December 2006 - 11:44 PM
Kinda got a case of "fixed it, but have no idea how" here, and I want to try to understand what I did.
I was called over to a friend's house to look at her computer tonight (XP, SP2). It was making a clicking sound every couple of minutes (like the one made when opening a folder, Windows XP Start.wav, I believe it is), but nothing was going on on her desktop - really annoying. I went into sounds, checked and it was the "Start Navigation" command that was using that file. I changed the audio file to make sure, and sure enough, every so often the new audio file would play, just on its own. Her computer was also running extremely slow.
I went into msconfig and disabled all startup programs, then enabled them one by one. I also went into Symantec LiveUpdate and disabled that. The sound had stopped, and the computer seemed to work a bit better, though starting up Windows still took a bit. I noticed that after removing Norton from the startup tab and disabling LiveUpdate, things seemed to improve. I waited about 10 minutes, no Windows XP Start.wav sound.
I also did a scan with Ewido and found 30 medium threat-level instances, which I deleted.
Based on anyone here's experience, could Norton or LiveUpdate have been causing these problems, and what could have been causing the Start Navigation command to be executing? I'm trying to understand this a bit better.