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My Wd 250gb External Hd Is Clicking


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#1 madriel

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Posted 08 December 2006 - 01:31 PM

Ok, so i plug in my western digital 250gb external hard-drive.... as much as I hate to say it *sigh* slammed into the floor from a height of two feet.

Now when i plug her in and turn her on she makes this Horrid clicking noise at me.

i think it's the arm on the drive...

and I'm terrified it's broken. I recently moved and I took everything on the previous (all mine) computer and had put it on this so I could have ALL my music, my images, my programs... everything with me.

Now when I plug her in she clicks, the computer reconizes her as software and installs accordingly. I can find her in device managers (misnus her name and information [size & things of that sort]) but she won't load into the My Computer menu so I can access her files.

I don't know what to do... I'm terrified of freezing her because there might be a way to save it.

I would love to crack the casing open (soild plastic wrap) and see if i can help her in someway (the drive isn't as important as the files on it) and because of the deal with it having my PERSONAL information on it (yes i know bad idea.. I'm getting that RIGHT NOW as I think of it so please don't rip into me for that.) I don't know if it would even be a good idea to take it to someone. I've already had my iPod stolen this year I don't need something else taken from me too.

Any advice, anything at all?

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#2 arcman

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Posted 08 December 2006 - 06:36 PM

Clicking noise is a bad bad sign. :thumbsup:

If this is XP you can load up Disk Management and see what the disk and partition information looks like. That's at Start > Run > diskmgmt.msc

What you'll likely see in there is the disk on the lower pane, but either no partition information for it, or an unformatted partition. If you see that it's possible that you could use a software data recovery tool to get the data, depending on how cooperative the drive is, of course.

TestDisk is a good free software tool for recovering lost partition info.
http://www.cgsecurity.org/wiki/TestDisk

This is a good guide to a bunch of freeware data recovery programs.
http://www.hiren.info/downloads.php/data-r...ry/hard-drive/1

Of the commercial programs I've had good experience with GetDataBack as a Windows-based recovery utility.
http://www.runtime.org
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#3 usasma

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Posted 08 December 2006 - 10:12 PM

I use GetDataBack also - expensive but worth it. Nearly as powerful, but a bit more confusing (but free!) is PCInspector: http://www.pcinspector.de/

If it's clicking, it's getting ready to die. The more that you use it, the quicker it will die.

There are data recovery options out there - but they're expensive! Data recovery in a clean room runs from $800 to $1800 (I priced this last year for an 80 gB W-D).

Taking it apart will just succeed in contaminating the platters, making it that much harder to recovery the data.
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#4 madriel

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Posted 10 December 2006 - 09:34 AM

Replies! Oh Thank you guys so very much for trying to help me with my prolbem ^_^ I really appericate it.

Unfortunatly, I supposed I screwed it hard cause not even though wonderful programs work (thank you for the links, i am defently saving these programs for later <3)

I'm going to try taking it to a friend of mine that builds computer hardware for a living...

But I just wanted to tell you guys what happened, and how much I appericate the help <3 Thank you Usasama and Arcman

#5 arcman

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Posted 10 December 2006 - 09:14 PM

No problemo.
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