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Itunes Startup Problem


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#1 misra

misra

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Posted 08 December 2006 - 02:23 AM

Hi,

Recently whenever I try to start iTunes i get an error message - 'itunes has encountered a problem and needs to close. we are sorry for the inconveneince'

To try and remedy the problem i have uninstalled iTunes 7 and reinstalled but to no avail. i have also uninstalled and tried installing itunes 6.05, (and 6.0) also, but i still get the same error screen.

Using registryfix i have also tried to restore a previous registry - but the problem still remains.

Appreciate any help - the problem is very frustrating!

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#2 boopme

boopme

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Posted 08 December 2006 - 05:00 PM

Is this an Xp mahine?
I believe this happens because there is malware on your PC. Update then run your apps in safe mode.
How to Start Windows in Safe Mode

Then try it.. Un & reinsatall itnow that yiou're clean
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