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Trojan And Ie7 Crashes Instantly!


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3 replies to this topic

#1 mattb80

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Posted 05 December 2006 - 02:32 PM

ok, ive heard nothing but great things about this forum and its experts so if you could help me that'd be great!

I had a virus a while back and i got rid but i dont think its completely gone, could even be spyware or something else. However, ive ran spybot and avg and windows defender, and get no results yet when i open IE7 it crashes instantly now :-(

I no for certain its a virus problem and not IE7 because it worked fine before i got this virus! Ive reinstalled it and everything, nothing fixes it :-(

I also get the odd popup, but at least its the same one everytime not millions of different ones!

If you could give me any help or tell me what to do next to solve this problem id be gr8ful!

Matthew

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#2 quietman7

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Posted 05 December 2006 - 03:13 PM

Can you be more specific on the pop up your getting? What does it say?

Have you tried doing your scans in "SAFE MODE"?

Also download and scan with SUPERAntiSypware Free for Home Users
If you encounter any problems while downloading the updates, manually download and unzip them from here.

Then perform this online Virus scan: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]

Post back if your still having problems afterwards.
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#3 mattb80

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Posted 05 December 2006 - 03:54 PM

dude, you need a damn medal!

I like america so much more now!

Cheers dude, thanks for your time and keep it up, you have talent!

you better reply or ill think yer ignoring me!

Matthew.

#4 quietman7

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Posted 05 December 2006 - 07:56 PM

Your welcome.

Now that your system is clean you should SET A NEW RESTORE POINT to prevent reinfection from an old restore point. Any malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to set a new RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

To protect yourself against malware and reduce the potential for re-infection, read:
"Malware Prevention - Preventing Re-infection".
"Simple and easy ways to keep your computer safe".
"The Ten Most Dangerous Things Users Do Online".
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