I am getting the same error message, often. I just saw on Microsoft that there is an update to the Windows Installer program. If the version number is 3.1.4000.2435, the computer has Windows Installer 3.1 (v2) which is the most current. So you might have to update, see link http://support.microsoft.com/kb/898628/Windows
I already have 3.1(v2) loaded, but I am getting Runtime Errors regularly from Norton System Works/anti-virus. I am running XP/home, also using Webroot Spy/Virus and System Mechanic Pro 6. I update and scan regularly, but get no findings, even using the Trend freebie. Do I sound paranoid?
But my Event Viewer showed lots of errors today (only because I just found it). source nview_info
error event id: 1 and MSI Installer (source) event id 11316 User: ROMEMAIN\Owner. I also got warnings on warnings on Source EvntAgnt EventID 1015 Warning TraceLevel parameter not located in registry;
Default trace level used is 32. Do I have problems? I think sooooo.
Also Perf... rears its ugly head regularly. From my readings, the community has decided to ignore those PerfLib_PerfData files. But I got the message, again from Event Viewer, PerfNet Error Event 2002 and 2004
Unable to open the Redirector service. Redirector performance data will not be returned. Error code returned is in data DWORD 0.
I know I'm only supposed to put one problem in one report; but I am so confused!
I am thinking my next step should be to update DirectX which appears to get updated monthly by M/S.
Any ideas for me? Does the previous poster need to update to v2 (I am trying to be helpful here)
Thank y'all. Thank y'all very much.