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Smitfraudfix Help Please


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#1 circa1900s

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Posted 03 December 2006 - 11:40 AM

Ive printed out the instructions to remove the virus malware. Step 10 says "scroll through the list of files in this folder and look for rrtcany.dll. I've been looking for t hat file anxiously this morning and I still dont see it meaning I dont have it. So since I dont see any of the files listed, it insist that I post a note in about it. How can I see this hidden files? I follwed step 9 a few times too and... nothing. I need help, please!


Thanks in advance :thumbsup:

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#2 quietman7

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Posted 03 December 2006 - 03:50 PM

The smitfraudfix tool is used on various smitfraud related infections. As such, different files are identified and removed. Not all infections will always have the same files listed in a particular self-help guide and a specific file may not always be found. Which guide were you using? Are you still having problems after running the tool as instructed?
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#3 circa1900s

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Posted 03 December 2006 - 04:53 PM

I'm still having problems running it because my computer wont seem to stay in safe mode. As many times as I've entered in safe mode, click on my user account, my computer just restarts itself back to normal mode. I'm think I should just boot my computer back to brand new which I really don't want to do at all. :/

#4 quietman7

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Posted 03 December 2006 - 08:54 PM

If your having problems getting into safe mode, then go ahead and run the tool in normal mode.
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