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Help! Infected!


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3 replies to this topic

#1 TayBoy

TayBoy

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Posted 03 December 2006 - 02:53 AM

I'm posting regarding a couple of problems with my computer which I would be extremely greatful if anyone could help me out..

1. Protection Bar - Remove adaware|Scan for spyware| SPAM protection| Security test (Unwanted Protection Bar Below My Address Bar. Wasn't there before)

2. Recieving Tons Of Pop Ups Including Porn Ones (Please note that I have never been to such sites)

3. Security Alerts (Receiving warnings in my task bar stating that I am infected with spyware and to run its special anti-spyware tool.)



Logfile of HijackThis v1.99.1
Scan saved at 4:12:14 PM, on 3/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Video ActiveX Object\pmsngr.exe
C:\Program Files\Video ActiveX Object\isamonitor.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Video ActiveX Object\pmmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Video ActiveX Object\isamini.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Donna Loo\My Documents\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1a1ddc19-5893-43ab-a73f-f41a0f34d115} - C:\Program Files\Video ActiveX Object\isaddon.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Protection Bar - {96ebbe6a-2864-4345-b32b-26ee9be524b5} - C:\Program Files\Video ActiveX Object\iesplugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [OptusNet DSL Setup] D:\OptusNet.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Remote Dog Roam Drv] C:\Documents and Settings\All Users\Application Data\Inside Hole Remote Dog\magsace.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [liesthunk] C:\DOCUME~1\DONNAL~1\APPLIC~1\CLOCKA~1\regs bags.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Download with &DAP - C:\Documents and Settings\Donna Loo\Desktop\BackUp\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Documents and Settings\Donna Loo\Desktop\BackUp\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4CCA4E6B-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal...tallMgr_v01.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1162610480546
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin...ows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B45E969D-924F-4C83-ACF3-38CDD115AA2C} (MpiPlugin Class) - http://www.ilkr.com/update/ansim/ilkactx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Thanks In Advance

Edited by TayBoy, 03 December 2006 - 03:11 AM.


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#2 -David-

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Posted 03 December 2006 - 04:19 AM

Hello there and welcome to Bleeping Computer's security forum.
My name is David, I will be helping you with your log today.

It is a good idea to print off these instructions.
There is a possibility some of the instructions will need to be carried out where internet access is not available.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and that you don't miss out any steps.
If you have any queries about the process or just general questions, just ask.

Step #1
You are using Download Accelerator - DAP Be informed that it delivers popup/popunder ads, and tracks your internet usage. You can find safer alternatives here: http://www.spywareinfo.com/downloads.php?cat=dlman#dlman
I suggest you remove it. Go to Start > Settings > Control Panel > Add/Remove Programs and remove it

Step #2
Please download SmitfraudFix (by S!Ri)
Extract the contents (a folder named SmitfraudFix) to your Desktop.

Download deljob.bat and save it on your desktop.
Doubleclick deljob.bat
Copy and paste the contents of the log it creates (logit.txt, present on your desktop) in your next reply.

Step #3
Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

O2 - BHO: (no name) - {1a1ddc19-5893-43ab-a73f-f41a0f34d115} - C:\Program Files\Video ActiveX Object\isaddon.dll
O3 - Toolbar: Protection Bar - {96ebbe6a-2864-4345-b32b-26ee9be524b5} - C:\Program Files\Video ActiveX Object\iesplugin.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Remote Dog Roam Drv] C:\Documents and Settings\All Users\Application Data\Inside Hole Remote Dog\magsace.exe
O4 - HKCU\..\Run: [liesthunk] C:\DOCUME~1\DONNAL~1\APPLIC~1\CLOCKA~1\regs bags.exe
O8 - Extra context menu item: &Download with &DAP - C:\Documents and Settings\Donna Loo\Desktop\BackUp\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Documents and Settings\Donna Loo\Desktop\BackUp\Program Files\DAP\dapextie2.htm
O16 - DPF: {B45E969D-924F-4C83-ACF3-38CDD115AA2C} (MpiPlugin Class) - http://www.ilkr.com/update/ansim/ilkactx.cab


Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Step #4
Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

Step #5
Please delete the following folders:

C:\Documents and Settings\All Users\Application Data\Inside Hole Remote Dog
C:\Documents and Settings\Donna Loo\Application Data\CLOCKA~1 <--Windows abbeviates long file/folder names. This folder's name begins with CLOCKA and will sound like random words strung together. If there is more than one folder beginning with those letters, don't delete but write down the exact names and post them back here.

Then open the SmitfraudFix folder again.
Double-click smitfraudfix.cmd.
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Warning : running option #2 on a non infected computer will remove your Desktop background.
Also post a new Hijackthis log, and the logit.txt.

David

#3 TayBoy

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Posted 03 December 2006 - 04:33 AM

I'll get right onto it - will post again once I am done.

Just wanna say there's no possible way I could thank u enough. Ur a legend mate!

Edited by TayBoy, 03 December 2006 - 04:34 AM.


#4 -David-

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Posted 03 December 2006 - 04:41 AM

No problem at all, I'll check for a reply later. :thumbsup:




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