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A Possible Hijacking Problem


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#1 jameroquai

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Posted 01 December 2006 - 06:17 PM

firstly im new to the site so hello all.

my problem is that when i try to visit a .co.uk site, eg amazon.co.uk, google.co.uk etc, i get rediercted to a porn search type site, its directed by a website bxnu.com(don't know what that is). ive used 4 different spyware removal tools, ive scanned the computer for viruses(using mcafee) and the problem is still around. i have no idea how to get rid of it and my parents won't take it to a specialist. although, if taking it to a specialist is the only way then does anyone know a london based repair shope? thanks for any help in advance.



Moved from XP forum. ~acklan~

Edited by acklan, 01 December 2006 - 07:27 PM.


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#2 rigel

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Posted 01 December 2006 - 08:53 PM

Hi jameroquai,


Welcome to BleepingComputer!

I know you have run through several scans, but I would still suggest following our malware removal guide. It has step by step instructions to help you remove the bad stuff. If needed, you can find instructions to post a HJT log to our HJT logs and Analysis forum.

Good luck jameroquai,

rigel

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 jameroquai

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Posted 01 December 2006 - 09:40 PM

thanks for link, ill do all of that tomorrow. i assume HJT is hi-jack this? hope its nothing to do with clearing registry's, though i have almost no clue what that is anyway.

#4 rigel

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Posted 01 December 2006 - 09:46 PM

i assume HJT is hi-jack this?


That is correct. HJT is a very powerful tool. (I would never advise using the program on your own unless you know what you are doing) If the scans do not clear the problem, you will need to post a log to the HJT forum. There, experienced staff members will assist you in cleaning your computer. They are trained in combating malware, and making things easy to understand.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 jameroquai

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Posted 02 December 2006 - 12:05 PM

hmmm very odd, i wake up today and check the comp and the hijack has disappeared? maybe all the scans the day before took it off? or did the guy leave knowing i was going to clear him of the comp(don't know anything about hijackings) however i did fail to mention that on the limited account users there is an error message each time someone logs in which just says "FAIL". 2 of the 3 limited accounts are completly ruined somehow, and for some reason i don't think mcafee was installed onto the limited users properly. does anyone know what this problem could be? i think its been around for 6 months or more(my sister did it without telling me), i only knew of this a month ago. i'm not sure what to do with those accounts since i can't even delete them. would safe mode work so i can do something to them? thanks for any help.




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