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Critical Error Bubbles


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#1 elin0t

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Posted 01 December 2006 - 12:18 PM

I am following the instruction on this site for removing my critical system error bubbles from my toolbar. While doing this I am instructed to download smitfraudfix, which I did. Then I extracted the files and started up in safe mode to find that when I click on the file folder for smitfraudfix there is not a file named smitfraudfix.cmd. I have one that looks the same as the one on the site but the .cmd is not there so when I double click I get the credits screen and it instructs me to click any key to begin then the window disappears and nothing comes up. Not sure why this is happening but I need help, really, really bad!

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 01 December 2006 - 12:54 PM.


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#2 quietman7

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Posted 01 December 2006 - 02:29 PM

If you extracted smitfraudfix properly it should create a folder containing 11 files to include SmitfruadFix.cmd. Open the folder and check to make sure you have all the files. If not, read "How to create and extract a ZIP File in Windows". If you need an unzipping utility, download 7zip (its free).

If the files are all there but you don't see the .cmd or .exe extensions, you have Windows configured to Hide extensions for known file types. If you look at the file Type column in Windows Explorer, smitfraudfix will be listed as "Windows NT Command Script" and all the others will be listed as "Application".

Is the SmitfraudFix on your desktop? If not, move it there and try again. Also verify that you have a cmd.exe in C:\Windows\system32 and then double-click on it to confirm it will open.

If your still having problems getting the tool to work in safe mode, then go ahead and run the tool in normal mode.
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#3 elin0t

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Posted 01 December 2006 - 02:40 PM

Thank you. I do have all of the files and it is listed as windows nt command script. I can't get it to run in regular or safe mode. Same things happens, I open it up and the credits screen comes on, tells me to hit any key to continue and I do, then it goes away and nothing ever comes back up regarding smitfraudfix. What should I do? I am familiar with extracting zip files and it is there so I feel that I did it correctly. It is just after I hit a key on my keyboard it goes away. ????????

#4 quietman7

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Posted 01 December 2006 - 02:45 PM

Its possible you have other malware on your system interfering with running the tool. Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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#5 elin0t

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Posted 01 December 2006 - 02:47 PM

Ok, I will get started on that. Than you!

#6 quietman7

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Posted 01 December 2006 - 02:50 PM

Your welcome and good luck.
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