Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Possibly Infected.


  • Please log in to reply
1 reply to this topic

#1 Zup

Zup

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:53 PM

Posted 29 November 2006 - 02:05 PM

Hey everyone. I believe that I have recently become infected with a virus, this is a family computer though so I don't know what would have caused it, possibly it was someone installing junk off the internet. The reason I think I am infected is that my Norton AV says my subscription ended (I have a year and a half left), I can't access the Symantec website or any online-virus scanning websites either. I called Norton and they told me to do an online scan at http://security.symantec.com. I can get past the first part fine, but the online virus scan part won't work. I don't think it is working because I don't think it installed the ActiveX controls, even though I clicked on all the Install ActiveX/Run ActiveX buttons that popped up there.

Anyone know where to start?

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,112 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:05:53 PM

Posted 03 December 2006 - 01:45 AM

Welcome to BC :thumbsup:

I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


animinionsmalltext.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users