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Windows Xp Professional Fails To Boot:


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#1 Jimmy TRUELOVE

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Posted 29 November 2006 - 08:29 AM

Hi, so after having received such fantastic help regarding the removal of a virus, I thought I might try and get some assistance with this problem.


I was simply unrarring a .rar file, when the blue screen of death came up. Naturally I restarted however, upon restarting... windows loaded fine, up until the Windows Professional Splash screen with the blue bar scrolling at the bottom.

So everythings fine? No.

It simply stayed on that splash screen, and did nothing. (Not a crash however as the blue bar was still moving)

I turned the computer off, turned it back on, was confronted with several options safe mode / last settings that worked etc.

Have tried all of them with the following results:

1) Normal boot - as described above ^^

2) Last settings that worked - as described above.

3) Safemode - A list of .sys files fill my screen as if it's loading but it just stops at

multi(0)disk(0)rdisk(0) partition (1)\WINDOWS\System32\giveio.sys

"Press ESC to cancel loading SPTD.SYS" - (Have tried pressing ESC. Same result)


Any help or advice would be very very much appreciated. If it's of any consequence I will of course be making a donation.

Thanks again

Jimmy

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#2 Jimmy TRUELOVE

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Posted 29 November 2006 - 08:34 AM

Oh some basic specs if it helps:

2 Hard drives (128 gigs each) - Sata or something ? rAID? not sure what it's called.
AMD XP3200+ 2.2ghz
Radeon 9800 Pro 128 Mb
512 Ram

thanks :thumbsup:

#3 usasma

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Posted 30 November 2006 - 09:45 AM

Sounds like a corrupt driver - most likely either sptd.sys (with giveio.sys running in second place)

sptd.sys seems to be a part of Daemon Tools - so I'd uninstall that (and maybe install the latest version if you must have it). I've seen a lot of problems recently that involved this.

giveio.sys appears to allow low-level access to hardware devices. The most reasonable recommendation I've found is to "...remove this driver (from the Non-Plug-and-Play Devices branch of Device Manager--don't just delete the file). You may experience problems with programs that require it - this will be the clue to remove/update those programs.

BTW - this is not a "cure", rather it's an attempt to fix this problem based on some of the information that you gave. It doesn't directly address the BSOD issue that you posted about.

To do that, please include the detailed information from the crash screen. If you can't reproduce it, try checking your Event Viewer for more info. Here's a HowTo on it: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
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#4 nlinecomputers

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Posted 30 November 2006 - 11:17 AM

The only problem with that advice is he no longer can boot up. So he doesn't have access to any of the windows GUI.

Jimmy do you know how to use the recovery console. You may be able to disable that corrupt service and get the system to boot up.

Failing that you may have to perform a repair install of Xp.
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#5 Jimmy TRUELOVE

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Posted 30 November 2006 - 02:33 PM

Hi, thanks for your response, please don't give up on me!

I am unable to access windows unfortunately and am therefore unable to follow the steps laid out.

I also have no idea how to run recovery console, after a google it seems I require a windows XP cd anyway, of which I am unaware of the location.

System repair?

Any ideas anyone?

Perhaps I need to take it and get it professionally done. Really odd that Daemon Tools should do this? I mean I have recently installed it but not THAT recently maybe a week or so. And the previous version of DT that I had on this system never gave me problems.

Ah well, thanks very much for your help.. if anyone can offer any advice please do !

Regards

Jimbo

#6 nlinecomputers

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Posted 30 November 2006 - 02:44 PM

If you don't have a legal copy of windows or you lost your legal disk then you'll HAVE to take it in a shop. You need that disk to do anything to fix this. To do a repair reinstall requires said disk.
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#7 Enthusiast

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Posted 01 December 2006 - 12:38 AM

Do you have a Windows Installation disk?

If you do, the information at the following link may help:
http://www.kellys-korner-xp.com/xp_haldll_missing.htm

If not, try to boot to safe mode with command prompt.

To boot to safe mode menu start tapping F8 as soon as you power on the computer and before the Windows splash screen comes on.

Log on to your computer with an administrator account or with an account that has administrator credentials.

Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4.Follow the instructions that appear on the screen to restore your computer to an earlier state.




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