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#1 aanchal94

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Posted 29 November 2006 - 04:55 AM

I have no difficulty in downloading windows updates but when i try to install them they just do not instal.Can somebody please help

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#2 Albert Frankenstein

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Posted 29 November 2006 - 02:49 PM

What actually does happen? Any error messages? If so, what exactly do they say?
ALBERT FRANKENSTEIN
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#3 aanchal94

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Posted 30 November 2006 - 12:53 AM

There is no error message,but a popup comes informing that the updates could nt be installed

#4 fozzie

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Posted 30 November 2006 - 04:27 AM

Could you do following :

Start - run - type eventvwr and see, after you have retried to install updates what kind of messages you get.

#5 Enthusiast

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Posted 30 November 2006 - 08:45 AM

Your best option may be to take advantage of Microsoft's policy of free support for issues that invove Windows (or any other MS product) Updates.

There are several reasons why updates may not install from a corrupted update engine (addressed in previous updates) to services that are set "off" in your registry to problems with Internet Explorer.

The folks at MS will walk you through the repair process.

Microsoft Security Product Support Policy

Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
at: http://support.microsoft.com/common/international.aspx

In addition to the phone number you can access support by going to the Windows Update site and clicking "Get Help and Support" on the left side of the page.

#6 aanchal94

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Posted 30 November 2006 - 07:39 PM

Thanks




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