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Yahoo/msn Messengers Won't Connect Anymore


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#1 linedoc

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Posted 29 November 2006 - 04:08 AM

My Yahoo and MSN messengers suddenly won't connect anymore, and neither will my Skype. I think the problem has to do with proxies...but I've tried going into each program (along with IE6) and changing every configuration possible. Still no luck.

Any ideas? I'm tapped.

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#2 Budapest

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Posted 29 November 2006 - 08:14 AM

I don't think I can help you with your problem but I do know that you need to supply more info if you want help. Along the lines of:

What kind of system are you running? Win2000, XP, etc?

When did the problem start?

Did you install any new software/hardware around this time?

What happens when you try to connect?

Do you get any error messages? If so, what do they say?

Have you scanned your system thoroughly for malware?

I think if you supply a little more info you're much more likely to get a response.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jgweed

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Posted 29 November 2006 - 10:27 AM

Can you get into both Yahoo Mail and Hotmail without any problems? This could be as simple as a change in cookie handling or in your firewall's configuration.
Cheers,
John
Whereof one cannot speak, thereof one should be silent.

#4 linedoc

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Posted 30 November 2006 - 02:21 AM

Running XP. Problem started with Yahoo about a week ago. Tried uninstall/reinstall, to no avail; tried using older versions of Yahoo Messenger with zero luck. Started the other day with MSN Messenger; tried uninstall/reinstall, and older versions of program. No luck. Noticed my Skype won't connect, and now, neither will my IRC.

Didn't install any new software or hardware that might explain any of this.

The MSN Messenger error code I get is: 80072efd.

I've scanned six ways from Sunday for any kind of Malware with numerous programs, including (but not limited to) all the favorites like HijackThis, Spybot, and Adware SE.

The only common factor in all of this, aside from program failure, is the mention of firewalls. Problem is, I'm not running any firewalls.

This has pretty much left me beating my head against the wall trying to nail this one down.

#5 Budapest

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Posted 30 November 2006 - 02:35 AM

What antivirus software are you using? I have heard that 80072efd errors can be caused by a virus infection. And you really should be running a firewall. Turn on the built-in Windows firewall for now but get a better one at some point (there are a few good free ones available). Also try an on-line scan using TrendMicro House Call.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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