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Windows No Disk Error

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1 reply to this topic

#1 elimeyer


  • Members
  • 1 posts
  • Local time:12:13 AM

Posted 28 November 2006 - 01:06 PM

Logfile of HijackThis v1.99.1
Scan saved at 12:57:38 PM, on 11/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\mcafee.com\personal firewall\MPFTray.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\1155128555\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\1155128555\ee\aolsoftware.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Common Files\AOL\1155128555\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\1155128555\ee\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\program files\common files\aol\1155128555\ee\services\safetyCore\ver2_5_4_1\AOLSP Scheduler.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Documents and Settings\elli.ELLI-DESKTOP\Desktop\HijackThis.exe

O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {F75768AA-4F53-5919-6938-48B9ED9450EB} - C:\DOCUME~1\ELLI~1.ELL\APPLIC~1\MOVEBU~1\PlatformBend.exe (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v3] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe" /source=HKLM
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [MPFEXE] "C:\Program Files\mcafee.com\personal firewall\MPFTray.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [WindowsServicesStartup] C:\DOCUME~1\ELLI~1.ELL\LOCALS~1\Temp\svchost.exe 1
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://us.dl1.yimg.com/download.yahoo.com/..._1/yregucfg.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1155100296164
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1155100291492
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1155128555\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe

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#2 -David-


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  • Gender:Male
  • Location:London
  • Local time:06:13 AM

Posted 28 November 2006 - 01:35 PM

Hey there and welcome to Bleeping Computer.

You have a trojan on your system that needs removing,
You can read here for more information on this trojan:

It is a good idea to print off these instructions:
If you have any queries about the process or just general questions, just ask.

Step #1
I have little doubt that this infection was caused by the P2P programs you have installed.
You are using the eMule p2p file sharing program.
This is not technically malware by itself, but it installs malware in order to run properly.
It also opens the door for every other nasty program you can think of.
I strongly recommend that you remove it from your computer.
Read this article for alternatives that will provide some of the same function without the garbage:

I suggest you remove the program now.
Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present:

This is another article you can read:

The choice to remove it is entirely up to you, but I would strongly recommend that you get rid of it.
If you do not want to, please at least refrain from using any peer-to-peer programs for the remainder of my fix.

Step #2
Please download AVG Anti-Spyware and save the file to your desktop.
This is a free 30 day trial version of the program.
  • Locate the icon on your desktop and double click it to open the set-up program.
  • Follow the instructions on screen to install Ewido.
  • Run the program and you will meet the main screen.
  • Select the icon "Update" then select the "Update now" link
  • Next click the "Start Update" button; a progress bar will show the updates being installed.
  • Now select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Click on "Recommended actions" and then select "Quarantine".
  • Close the program now, we will be running a scan a bit later.
Step #3
Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

O4 - HKLM\..\Run: [WindowsServicesStartup] C:\DOCUME~1\ELLI~1.ELL\LOCALS~1\Temp\svchost.exe 1

Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Step #4
Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

Step #5
I want you to clean your cache and cookies from your internet explorer.
There are a few infected files which need to be removed from your system.

Close all instances of Internet Explorer .
Go to your control panel and open "Internet Options".
Click on the "General" tab.
Click the "Delete Cookies" button, then the "Delete Files" button.
When prompted, place a tick in the "Delete all offline content" box and click OK.

Also, please clean other Temporary files and Empty the Recycle Bin

Go to start and click on the "run" button.
Type the following in the fox --> cleanmgr and click ok.
Let it scan your system for files to remove.
Make sure only Temporary Files, Temporary Internet Files, and Recycle Bin are checked.
Press OK to remove them.

Step #6
Launch AVG antispyware by double clicking on the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab.
  • Then click on the "Complete System Scan" button.
  • If you have any infections you will be asked for an action - select "apply all actions".
  • Now select the "Reports" icon at the top.
  • Click "Save Report As" and save the text file to your desktop.
  • Close AVG antispyware and reboot back into normal mode.
Please post the results of the AVG antispyware scan in this thread.

p.s. Can you tell me more about this "Windows No Disk" error if you can.

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