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Shut Down Errors

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2 replies to this topic

#1 qrius2noall


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Posted 28 November 2006 - 07:01 AM

at the time of shutting down pc,after i have clicked turn off and after the message WINDOWS SAVING YOUR SETTINGS ,A LOUD BEEP FOLLOWED BY A MESSAGE

the instruction0x00876ab1referenced memory 0x00000001could not be written

sometimes the message is of kind

the instructionat 0x015575db referenced memory 0xcf5dddbe could not be read

as an absolutely new user of pc,iam really scared-what does all these messages indicate-hardwarefailure,defective software(win xppro sp2)or somekind of intrusion(i have NOD32 internet security by noron for safety)

any kind of guidance/help/suggestions at this troubled time will be highly appreciated

thks in anticipation

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#2 Albert Frankenstein

Albert Frankenstein

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Posted 28 November 2006 - 09:59 AM

It could be a problem with a program, or it could be an issue with RAM.

If there are two pieces of RAM you could always remove one and see if this issue persists. If it does, swap the pieces and try again. This would identify which piece of RAM is defective, if any.

If you care to test the memory:

Microsoft Memory Diagnostic

Currently home chillin' with the fam and my two dogs!

#3 pip22


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Posted 28 November 2006 - 03:43 PM

To put your mind at rest, this is almost always a badly coded piece of software trying to access an area of memory it's not allowed to. I had same error after installing an Adobe DTP program. Now removed and error no longer appears.

Albert is right to point out, however, that it could be defective RAM. So run the test he's suggested.

Edited by pip22, 28 November 2006 - 03:44 PM.

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