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Service Pack 2 Errors


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9 replies to this topic

#1 idk

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Posted 28 November 2006 - 02:26 AM

After installing sp2 theres a strip of black area on the right hand side of the monitor. I tried taking a pic of the black area and my monitor but the black spot won't show up when I copy the screen to paint.
I don't know what's wrong please help.

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#2 fozzie

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Posted 28 November 2006 - 03:57 AM

Can you check whether your videocard drivers are still running ok?

#3 Enthusiast

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Posted 28 November 2006 - 04:34 AM

Is that the only problem the computer is exhibiting or are there other problems as well?

You may have drivers that are not supported in SP2 that need to be updated.

Go to your control panel and update any drivers whose devices show a yellow or red warning icon.

If the problem continues:

Microsoft Security Product Support Policy

Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
at: http://support.microsoft.com/common/international.aspx

You can also access Microsoft Help And Support by going to Windows Updates (or Microsoft Update - whichever default applies) and clicking on "Help and Support" on the left side of the page.

#4 idk

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Posted 28 November 2006 - 05:06 AM

there's a sound problem that sound's comming out.

#5 projectfocus

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Posted 28 November 2006 - 05:21 AM

It sounds like a drivers error. Maybe try uninstalling service pack 2 and then see if he problem goes away if so then insall it again and see if it comes up again. I would get all the most up to date drivers from the manufacturer aswell. Then test.
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#6 idk

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Posted 28 November 2006 - 05:30 AM

I've had these problems when i previously installed sp2, so i uninstalled it. then i tried installing again today. it didn't solve the problems so i'll just uninstall.

#7 Budapest

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Posted 28 November 2006 - 05:38 AM

I don't think it is a good idea to uninstall SP2 as this will leave your system open to security issues and a lot of new software is written specifically for SP2. Best option in my opinion would be to leave SP2 installed and try to fix the problem.

First thing would be to make sure all your drivers are up to date.
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#8 usasma

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Posted 30 November 2006 - 08:18 AM

Most failures with SP2 are due to either viruses or outdated drivers. SP2 is an important security and performance fix for the OS - doing without it leaves you open to many problems - including malware attacks and system "glitches" caused by unsupported drivers.
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#9 projectfocus

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Posted 30 November 2006 - 08:23 AM

Yeah when I said to uninstall it this was as a diagnosis step and not to be taken as if it works without it then I will say without it. It was meant to aid in the diagnosis of why the issue happened. If this is still happening after reinstall then it will be a driver issue. try changing the graphics driver to one that closely matches the one you have and see if the issue is resolved this will hopefully show a driver issue. Again this will not fix the problem just will be able to show a possible route for rectification. Or if there are updates availiable then try them.
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#10 Enthusiast

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Posted 30 November 2006 - 08:31 AM

If it is a problem related with the SP2 installation:

Microsoft Security Product Support Policy

Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
at: http://support.microsoft.com/common/international.aspx




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