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Random Computer Shutdowns


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#1 AquaCop

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Posted 27 November 2006 - 07:57 PM

I have a Toshiba computer model Satellite 1905-S303. Recently this computer would randomly shutoff while I was online. The first time it happened I was watching a video online. However the last few times it happened I was simply on a website that I visit on a daily basis. It also shuts off when I try to run the Norton Antivirus Scan of my computer. However, I was able to run a smart scan from Ad-Aware SE and quarantined 1032 items. I can provide this info if it is necessary to correctly diagnose the problem? I just wasn't sure that these quarantined items were capable of turning off or shutting down your computer? Please help...!

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#2 acklan

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Posted 27 November 2006 - 10:10 PM

What antivirus and antispyware are you running? Could you check the Event Viewer in Administrative Tools and report the error messages? From what you report I feel you have a malware issue.
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#3 usasma

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Posted 28 November 2006 - 10:58 AM

Yes, spyware and viruses can cause your system to shutdown. Try this free online scan: http://safety.live.com/ Choose the "Full Service Scan"
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