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Infected With Torpig, Smitfraud-c And Command Service


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4 replies to this topic

#1 agentscsi

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Posted 27 November 2006 - 02:11 PM

Hi!
I have attemted to remove adware with Adaware and Spybot. Spybot cant remove Torpig, Smitfraud-C and Command Service. Also, after updating Adaware when I start a scan, a message box pops up saying "Windows will shut down in 45 seconds. Please save any work." It then shuts down the computer.

The other symptoms are a changed home page and full-page popups that flood the memory making the browser eventually freeze.

I am running XP Pro with IE and recently installed a Google tool bar with popup blocking.

At startup, I have Mcaffee Virus scanner running. I also have a stng260 log if needed.

Below is my hijack this log. Any help would be greatly appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 7:37:38 PM, on 11/26/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWS\System32\msasvc.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\svchost.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet
Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan -
{BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VSOCheckTask]
"C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program
Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program
Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series]
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus
Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program
Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk =
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program
Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45}
- C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: *.adgate.info
O15 - Trusted Zone: *.adsextend.net
O15 - Trusted Zone: *.dollarrevenue.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.matcash.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.snipernet.biz
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com
Operating System Class) -
http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr
Class) -
http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} -
mk:@MSITStore:C:\DOCUME~1\HELDEN~1\LOCALS~1\Temp\winfix.chm::/SystemDoctor2006FreeInstall.cab
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown
owner - C:\WINDOWS\System32\msasvc.exe

BC AdBot (Login to Remove)

 


#2 SifuMike

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Posted 27 November 2006 - 07:56 PM

Hello agentscsi,

I am SifuMike and I will be helping you. :thumbsup:

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Restart your computer in Safe Mode, start pressing the F8 key on your keyboard.
On a computer that is configured for booting to multiple operating systems, you can press the F8 key when you see the Boot Menu.
When the Windows Advanced Options menu appears, select an option, and then press ENTER.

When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

Close all open Explorer windows and browsers

Run HijackThis
Click on the Scan button and when complete
Put a check beside all of the items listed below
Click on the "Fix Checked" button
When complete and all files removed, close the application.

O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe

Open Windows explorer and delete the file.

C:\WINDOWS\system32\msasvc.exe

Restart the computer normally.

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: Posted Image
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Posted Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously, along with a new HijackThis log in your next reply.
Let me know what problems persist.

Edited by SifuMike, 27 November 2006 - 07:59 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#3 agentscsi

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Posted 07 December 2006 - 09:11 AM

Thanks for your help.

I did everything you said, but there is still some adware. If I type a URL into the browser, it works fine. However, if I do a google or yahoo search and click on any of the links they take me to the adware.

Also, the user account is corrupt. I went to the microsoft knowledge base and went through the procedure to recreate the account but it still came up with the message that the user account was corrupt and a temporary one was used instead.

I also downloaded and ran an older version of hijack this, but it did not get rid of the problem.

Here is my hijack log of the newer version:

Logfile of HijackThis v1.99.1
Scan saved at 7:58:42 PM, on 12/2/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Hijackthis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - mk:@MSITStore:C:\DOCUME~1\HELDEN~1\LOCALS~1\Temp\winfix.chm::/SystemDoctor2006FreeInstall.cab
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\System32\msasvc.exe (file missing)

#4 SifuMike

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Posted 07 December 2006 - 12:23 PM

Hello agentscsi,
Since it has been 10 days since your last post, we will have to start over.
Looks like you got badly reinfected. :thumbsup:

Before we start, you need to realise that you are missing one important program on that computer: An antivirus.

This is somewhat suicidal in today's digital world.

You need to install an antivirus program as soon as you can and run a complete scan of the computer.

I recommend you download the free
AntiVir or
AVG antivirus or
Avast
Never install more than one antivirus scanner or firewall on your system! Several together can give you problems and decrease the reliability of it seriously!

Update your Internet Explorer - Your current version is vulnerable to attacks.
I cannot stress this strong enough.
http://www.microsoft.com/downloads/

Download CCleaner and install it. (default location is best). Do not run it yet!

CCleaner Tutorial


*******************************************

How to Reboot into Safe Mode
tap F8 key during reboot, until the boot menu appears...use the arrow keys to choose "Safe Mode" from the menu......,then press the "Enter" key. If that does not work this go to this site: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/



Please disable Command Service as followed:
Go to Start-> Run and type Services.msc then click OK.
Click the Extended tab at the bottom.
Scroll down until you find the Microsoft authenticate service.
Click once on Microsoft authenticate service to highlight it.
Click Stopthis service in the left pane.
Right-Click on Microsoft authenticate service and choose Properties.
Select the General tab.
Click the down-arrow on the right-hand side of the Start-up Type box.
From the drop-down menu, choose Disabled.
Click the Apply, then click OK

Please delete Command Service as followed:
Please run HijackThis and click Config -> Misc Tools -> Delete an NT service.
In the Delete window, type MsaSvc and press OK.
OK any prompts, close HijackThis.

In Normal Mode, select the following with HijackThis.
With all windows (including this one!) closed (close browser/explorer windows), please select "fix.

O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\System32\msasvc.exe (file missing)


*******************************************

Next, we're going on a file hunt.
Go to My Computer and double-click C.
Go to the Tools menu and select 'Folder Options'.
On the 'View' tab select 'show hidden files and folders',
deselect (uncheck) 'hide protected operating system files (recommended)', and
deselect (uncheck) "Hide extensions for known file types.'

Don't use the windows start\search feature
Using Windows Explorer, find and delete each of the following. If you can't delete an item, right-click it and click properties. Make sure 'read-only' is unchecked.
If you still can't delete something, right-click it and rename it to a random word. Then drag the item to a different location. Try deleting it now. If you still can't, be sure to let me know.

Using Windows Explorer, delete the following files/folders in bold (Do not be concerned if they do not exist)

c:\windows\system32\ldcore.dll <==file


*******************************************

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders and does not make backups.

Let's empty the temp files:

Run CCleaner.

1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Basic version instead of the Standard Build.


2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
Clean all entries in the "Internet Explorer" section except Cookies.
Clean all the entries in the "Windows Explorer" section.
Clean all entries in the "System" section.
Clean all entries in the "Advanced" section.
Clean any others that you choose.

In the Applications Tab:
Clean all except cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

If it asks you to reboot at the end, click NO.

CCleaner should be run with the above settings for each User Account!

*******************************************

Run Dr.Web CureIt (you downloaeded it previously) and post the log.

Finally, reboot to the Normal Mode and post a new Hijackthis log,
the Dr.Web log and tell me how your computer is running.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 SifuMike

SifuMike

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Posted 23 December 2006 - 06:33 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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