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Runtime Errors While Using Explorer Ftp


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3 replies to this topic

#1 tet

tet

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Posted 25 November 2006 - 02:08 PM

I'm using xp pro. its a fairly new install. Lately I have been getting a lot of Microsoft Visual C++ Runtime errors in c:\windows\explorer.exe. Mostly while using iexploer. After clicking the okay button on the error message window it usually crashes my start menu bar along the bottom.

Starting today... I can no longer use the built in windows ftp program (accessing an ftp server from the explorer) it gives me that same runtime error right after I enter my user name password..???
any suggestions?


Running proccesses:

Logfile of HijackThis v1.99.1
Scan saved at 1:45:56 PM, on 11/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\SERVICE.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\TET\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
F2 - REG:system.ini: Shell=Explorer.exe,
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [wvfozuc.dll] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\wvfozuc.dll,zxgqrye
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [Glkdgjy] C:\Documents and Settings\TET\Application Data\?dobe\w?nspool.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: .protected
O4 - Global Startup: .protected
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Liatro SWF Decoder Catch - C:\Program Files\Liatro\Liatro SWF Decoder\swfcatch.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: service - Unknown owner - C:\WINDOWS\SERVICE.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Edited by tet, 25 November 2006 - 02:51 PM.


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#2 rookie147

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Posted 26 November 2006 - 06:33 AM

Hello tet, and welcome to XXXX. My name is Charles and I will be dealing with your log today.

Please take note of the following:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
Please give me some time to look over your log and I will get back to you as soon as possible.
Thanks,
Charles

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#3 rookie147

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Posted 26 November 2006 - 09:35 AM

Hello tet, sorry for the delay in getting back to you.

======

Please move HijackThis to a permanent folder. Anywhere is fine, other than your Desktop or a temporary folder. If it is in one of these locations, there is a risk that you may accidentally delete the backups; which may be needed if we fix something we're not meant to.
If you use Windows XP it may be that you just double clicked on the HijackThis.exe file, but this only extracts the file to a temporary folder. If you right click on it and select Extract, you can choose a folder to place it in.

How to make a permanent folder:
Click Start | My Computer | Local Disk (C: ) | Program Files.
In the menu bar at the top, go to File | New | Folder.
That will create a folder named "New Folder", which you can rename to "HijackThis". You hae now created C:\Program Files\HijackThis.
Now get your HijackThis.exe file and place it in your folder.

======

Download Combofix to your desktop.
  • Doubleclick combo.exe
  • Follow the prompts.
  • Don't click on the window while the fix is running, because that will cause your system to hang.
  • When finished, it should produce a log, combofix.txt. Post that in your next reply.
======

Please visit the online Jotti Virus Scanner
Click on Browse button.
Copy and paste the following filepath in the box:

C:\WINDOWS\System32\wvfozuc.dll

Click on the Open button.
The scanner will check the file with various AV companies.
Copy and paste the results box into a reply to this thread.

======

Please post me back the following:
- New HijackThis log
- ComboFix log
- Jotti results for that file

Thanks,
Charles

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#4 rookie147

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Posted 03 December 2006 - 01:10 PM

Due to lack of feedback, this topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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