There is an excellent chance that your computer is infected. Here are
general virus/malware removal steps:
Go through these general malware removal steps systematically -http://www.elephantboycomputers.com/page2....emoving_Malware
Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
As you will note, the procedures require that you have access to a
different, known-clean computer with an Internet connection and some
way of transferring the tools/updates - cd-r, usb thumbdrive, etc.
To completely remove Norton, see:http://tinyurl.com/q7nsf
- Removing and reinstalling Norton Internet
Security, Norton AntiSpam, or Norton Personal Firewall (2006/2005/2004
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Edited by Siggyman, 24 November 2006 - 12:50 AM.