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Uninstall Problem


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#1 dumafach

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Posted 21 November 2006 - 10:37 PM

I have DSL through ATT, SBC, Yahoo. It came with free CA internet security dashboard module. It froze on me one day and the only way I could get it off was to uninstall it. I went back to ATT/Yahoo to redownload the software and it would not. It stated I already have it. Somewhere on my computer I still have files with YOP (Yahoo Online Protection) and it detects it and will not let me download the software. I can not find the hidden files to delete it all. How do I completely get rid of it so I can redownload it? When I run Security Task Manager, it shows YOP is still there but I still cant find it. I would appreciate any advice.




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#2 Orange Blossom

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Posted 07 December 2006 - 12:34 AM

Can you do a system restore to a time just before the program froze on you?

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