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Computer Intermittently Powers Off.


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#1 Hardcore_prawn

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Posted 19 November 2006 - 08:57 AM

Hi, I'm a Little lost.

My computer every so often will just completely turn off, as if someone had pulled out the mains supply. The circumstances under which this happens are very odd. I can leave it running simple tasks like web browsing etc for hours on end, and some more processor intensive tasks such as music production seem to work fine also.

BUT!

Whenever I try to perform any kind of system maintanance, or launch any kind of application such as a Game, or an anti-virus program, it will either power off instantly, or within a few minutes of launching the app.

I haven't changed any hardware, and teh only software changes are those involved with removing the malware assoicated with VirusBurster, when I stupidly opened a .EXE file. This has only manifested itself over the last week, and I have seen no degradation of performance prior.

I'm at a complete loss.

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#2 Albert Frankenstein

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Posted 19 November 2006 - 04:59 PM

It may be malware related, or related to how you remove the malware you found on your computer. Perhaps some registry entry got deleted that should not have. At any rate, I recommend getting your machine checked over for malware.

The best way to do this is to run a little program called HiJackThis. This program creates a log. Then you paste the log into the HiJackThis forum here at Bleeping Computer. An expert will help you get rid of the malware on your computer. It takes a little time, and it takes a little patience and you must be good at following instructions, as there will be some to follow. The following instructions will walk you through the process of creating a log:

FIRST
Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

NEXT
Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

FINALLY
If, after finishing your work with the folks at the HJT forum you have issues with Windows related to the removal of the infection, then come to the other forums and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 Hardcore_prawn

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Posted 20 November 2006 - 06:49 AM

Thanks very much. Following teh instructions as i type. As long as there are no safe reboots in store I should be fine, as I've completely lost the ability to reboot in safe mode also. =/ Quite a mess.

#4 jgweed

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Posted 20 November 2006 - 09:39 AM

Now that you have submitted a log, please refrain from making any significant changes to Windows, as this will invalidate the log's data.
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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