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Win32.toolevid Help


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#1 CoolBradG

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Posted 18 November 2006 - 08:29 PM

Heres the story I was trying to visit a MapleStory fansite and I typed .com instead of .net and the site was bad. McAfee labeled it red and said it had spyware, pop-ups, and changes your homepage. I quickly ran a spyware scan with A2(Squared) and it found some cookies and some registry stuff that I quarantined. My AntiVirus then came up with something called: Win32.ToolEvID. I then quarantined that and restarted my pc. When I booted back up everything was fine (no slow downs, pop ups, homepage changes, etc.).

So then this morning when I got on it detected it again so this time I deleted it. I then deleted the other file from quarantine. I then searched on google but could barely find anything on it because its a new virus but on lavasoft it had a description that said: A tool that allows changes to the amount of simultaneous half-open connections available by XP. It could potentially harm the system and even result in boot failure.

The problem is I don't know its completely gone or if it installed a keylogger to steal my maplestory account. I scanned with a2(squared), spybot, hijack this, and my antivirus but I can't find any keyloggers. I'm also positive the trogan had one with it or installed one though because thats mostly what fake MapleStory sites do because people want to steal your account info. So could someone please help me in making sure the virus and any keyloggers are gone because I need all this cleaned ASAP.

Browser: FireFox
AntiVirus: Charter HighSpeed Security Suite (F-Secure)
Operating System: Windows XP

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#2 SpiritWind

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Posted 19 November 2006 - 12:33 AM

Hi "Cool" :

I do NOT know what "components" are in that "Charter Security Suite" provided
by F-Secure, but since 1 and possibly 2 antiSPYWARE programs will NOT detect
everything, would advise you to use a 3rd, called the FREE version of
"SUPERantispyware" available from http://www.superantispyware.com .

IF you want to check for "rootkits", that could "hide" a keylogger, there are
some FREE antiROOTKIT programs, such as :

1) RootkitRevealer, available from :

http://www.microsoft.com/technet/sysintern...itRevealer.mspx

2) AVG Anti-Rootkit, available from :

http://www.freewarefiles.com/downloads_cou...programid=22524

Do NOT know if your "Security Suite" includes F-Secure's Blacklight
available from http://www.f-secure.com/blacklight !?

#3 quietman7

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Posted 19 November 2006 - 09:05 AM

Have your tried doing your scans in "SAFE MODE"?

If your running Win XP/2000, download and scan with AVG Anti-Spyware 7.5 in "SAFE MODE".
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware.) Be sure to print out the AVG Anti-Spyware Install-Scan Instructions and read the User Manual.

Then perform these online Virus scans: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
F-Secure Online Scanner <- Be sure to follow the directions on the F-Secure page for proper Installation.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]

Edited by quietman7, 19 November 2006 - 09:07 AM.

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#4 CoolBradG

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Posted 19 November 2006 - 12:49 PM

Have your tried doing your scans in "SAFE MODE"?

If your running Win XP/2000, download and scan with AVG Anti-Spyware 7.5 in "SAFE MODE".
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware.) Be sure to print out the AVG Anti-Spyware Install-Scan Instructions and read the User Manual.

Then perform these online Virus scans: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
F-Secure Online Scanner <- Be sure to follow the directions on the F-Secure page for proper Installation.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]

I tried to scan in safe mode but my computer went huge and was off the screen in places. Like half of the AVG scanner was off screen so it wouldn't work right, I had to alt tab to get out of avg because the X was gone and the scan button was off screen.

#5 quietman7

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Posted 19 November 2006 - 01:07 PM

Do what scans you can with your anti-virus and anti-malware tools in safe mode. Use AVG AS in normal mode if you can't use it in safe mode. When done perform the online scans.
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#6 CoolBradG

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Posted 19 November 2006 - 01:29 PM

I don't get it though why does it matter if its safe or normal mode? Are things less hidden in safe mode?

I scanned with AVG AntiSpy, and AVG Rootkit and found nothing in normal mode. I'm starting to think maybe I got rid of it and don't have a keylogger. The virus was ment to kill my pc after all so whats the point in keylogging me? I mean I've scanned with AVG AntiSpy, AVG Rootkit, Panda ActiveScan, F-Sure Security Suite, HiJack this, Spybot Search and Destroy, and A2(Squared). Plus my computer seems normal.

#7 quietman7

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Posted 19 November 2006 - 01:54 PM

The Windows operating system protects files when they are being accessed by an application or a program. Using Safe Mode reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files. Using anti-malware tools in Safe Mode also speeds up the scanning process.

Thus, scanning in safe mode is better. However, sometimes the settings on a pc make it difficult or do not allow the user to access all the buttons on some programs while in this mode. If that happens you need to scan in normal mode rather than not scan at all.
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#8 CoolBradG

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Posted 19 November 2006 - 05:46 PM

Hi "Cool" :

I do NOT know what "components" are in that "Charter Security Suite" provided
by F-Secure, but since 1 and possibly 2 antiSPYWARE programs will NOT detect
everything, would advise you to use a 3rd, called the FREE version of
"SUPERantispyware" available from http://www.superantispyware.com .

IF you want to check for "rootkits", that could "hide" a keylogger, there are
some FREE antiROOTKIT programs, such as :

1) RootkitRevealer, available from :

http://www.microsoft.com/technet/sysintern...itRevealer.mspx

2) AVG Anti-Rootkit, available from :

http://www.freewarefiles.com/downloads_cou...programid=22524

Do NOT know if your "Security Suite" includes F-Secure's Blacklight
available from http://www.f-secure.com/blacklight !?

When I ran RootKitRevealer I tried to save the long and it had an error and had to close and didn't save the log and I'm not waiting on another scan today... -_-

#9 CoolBradG

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Posted 19 November 2006 - 09:12 PM

The Windows operating system protects files when they are being accessed by an application or a program. Using Safe Mode reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files. Using anti-malware tools in Safe Mode also speeds up the scanning process.

Thus, scanning in safe mode is better. However, sometimes the settings on a pc make it difficult or do not allow the user to access all the buttons on some programs while in this mode. If that happens you need to scan in normal mode rather than not scan at all.

Uh... I just tryed again on the safemode stuff and every scanner I opened was off screen so I'm not sure what to do... I had to alt tab them all and close them by right clicking the taskbar...

#10 quietman7

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Posted 20 November 2006 - 09:52 AM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and complicate the malware removal process.
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