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Ie Opening Left Frame


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#1 cnpalfrey

cnpalfrey

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Posted 17 November 2006 - 01:13 PM

I have a machine Dell Optiplex GX150 with Win 2000 SP4 and IE6.0. What happens is when you open IE it works fine for a while, then a frame on the left hand side of IE opens up very similar to that of the Favorites Window that comes up on the left. Instead of showing the contents of the Favorites it shows the contents of My Computer. When this happens IE displays page can not be displayed. You have to hit the back button and the frame on the left has an X on the right corner where you can close it and you can continue with IE. It seems to only happen once, but it happesn each time you open another session of IE. I ran adaware, Spy Bot S&D, MacAfee Antivirus, Avert MacAfee stinger, as well as performing updates and cleaning out my temp folders. I also ran Hijack this. Below is the log file from Hijack this. Any way you can help will be greatly appreciated. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:59:11 AM, on 11/17/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Documents and Settings\Gonzalo.CBADOMAIN\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adb.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adb...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://amksun1.tamuk.edu
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/isan/default/popcaploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mhhe.webex.com/client/v_mywebex-t20...bex/ieatgpc.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup160.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = business.tamuk.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{173EEFD2-604C-4178-815B-FED8E764F84A}: NameServer = 139.94.65.9,139.94.96.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{468F9516-BFF8-4124-88D3-77BCCA75DADB}: NameServer = 139.94.97.230,139.94.149.142,139.94.97.230
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = business.tamuk.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = business.tamuk.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = business.tamuk.edu
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe (file missing)

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#2 MFDnSC

MFDnSC

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Posted 18 November 2006 - 03:12 PM

DownLoad http://www.cexx.org/lspfix.htm

Launch the LSP application, and click the "I know what I'm doing" checkbox.

Check all instances of calsp.dll (and nothing else), and move them to
the "Remove" pane.
Then click Finish.


You may want to print this or save it to notepad as we will go to safe mode.

Fix these with HiJackThis – mark them, close IE, click fix checked

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...stx/install.cab

DownLoad http://www.downloads.subratam.org/KillBox.zip or
http://www.thespykiller.co.uk/files/killbox.exe

Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

c:\winnt\system32\calsp.dll

Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

Not all temp files will delete and that is normal
Empty the recycle bin
Boot

Download AVG Anti-Spyware from http://www.ewido.net/en/download/ and save that file to your desktop. Note: This is NOT the Anti Virus from AVG.

When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
o Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
o Select "Automatically generate report after every scan"
o Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process. Please be patient as this may take a little time.
Once the scan is complete, do the following:
5. If you have any infections you will be prompted. Then select "Apply all actions."
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.
Post the log from AVG and a new HiJack log


Please give feedback on what worked/didn’t work and the current status of your system
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