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Question About Housecall Anti Virus From Trend Micro


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#1 Beltway

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Posted 15 November 2006 - 10:03 PM

Step 3 of the process shows no timetable like the first two, it did, it started at many days until completion and quickly was dwindling down into hours, but I clicked away from the page, came back and now it only says "deleting active grayware and spyware" but there is no timetable. It has been reading this way for about 20 minutes now. Is it done? Is it doing anything? I do notice that that IE page with that process is taking up the vast majority of my CPU resources but I still am wondering if anything is happening....

Edited by Beltway, 15 November 2006 - 10:04 PM.


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#2 hillbillygreek

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Posted 16 November 2006 - 12:43 AM

I'm getting more or less the same thing. It does not even seem to be scanning at all. I have tried this one
http://housecall.trendmicro.com/ & this one http://uk.trendmicro-europe.com/consumer/h...call_launch.php (the second being for Firefox users ) in both Firefox & IE with neither making it to the scanning stage. It seems like the last few times that I have tried using this scan, there were problems such as the previous mentioned, browsers crashing during the scan, etc...

I would suggest using Bit Defender's Online Scan found here:

BitDefender Free Online Virus Scan

This scan takes about an hour or so, but I have found it to be a better scanner all around.

#3 Beltway

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Posted 16 November 2006 - 01:21 AM

I'm getting more or less the same thing. It does not even seem to be scanning at all. I have tried this one
http://housecall.trendmicro.com/ & this one http://uk.trendmicro-europe.com/consumer/h...call_launch.php (the second being for Firefox users ) in both Firefox & IE with neither making it to the scanning stage. It seems like the last few times that I have tried using this scan, there were problems such as the previous mentioned, browsers crashing during the scan, etc...

I would suggest using Bit Defender's Online Scan found here:

BitDefender Free Online Virus Scan

This scan takes about an hour or so, but I have found it to be a better scanner all around.


thanks

I am now doing the Panda Active Scan and it has been at least 45 minutes. At least this one has a progress bar so I know it is working.

Edited by Beltway, 16 November 2006 - 01:21 AM.


#4 Beltway

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Posted 16 November 2006 - 01:30 AM


I'm getting more or less the same thing. It does not even seem to be scanning at all. I have tried this one
http://housecall.trendmicro.com/ & this one http://uk.trendmicro-europe.com/consumer/h...call_launch.php (the second being for Firefox users ) in both Firefox & IE with neither making it to the scanning stage. It seems like the last few times that I have tried using this scan, there were problems such as the previous mentioned, browsers crashing during the scan, etc...

I would suggest using Bit Defender's Online Scan found here:

BitDefender Free Online Virus Scan

This scan takes about an hour or so, but I have found it to be a better scanner all around.


thanks

I am now doing the Panda Active Scan and it has been at least 45 minutes. At least this one has a progress bar so I know it is working.


It could be I just don't get it, but both of these programs don't seem to be free. They point out the problems but charge you to fix them. That seems to be what just occurred yet again with the Panda program. They are sophisticated advertisements.

#5 hillbillygreek

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Posted 17 November 2006 - 01:25 AM

The Panda scan has 2 scanners to choose from. The free Active Scan detects & removes viruses, worms, & trojans only even though it also detects, but does not remove , spyware, dialers, etc...The Active Scan Pro, which is the paid version of the online scan, detects & removes both viruses & other related spyware.

The Bitdefender scan, by default, removes any infected files that it finds. It is only a virus scanner. If you wnat to use an online scan that is more like the Tren-Micro scan, use the Windows Live OneCare Scanner found here:

Windows Live OneCare.

Run the Full Service Scan. This one may also take awhile.




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