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Dvd Drive Not Reading Cds Or Dvds

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3 replies to this topic

#1 roeroe


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Posted 15 November 2006 - 06:26 PM

i am having problems with my dvd drive it is a Phillips DVDRW DVD8631.
I have tried everything i can think of, there are no problems stated on the control panel.
When inserting a dvd or cd it doesnt sound like it is spinning properly... i bought a lens cleaner just in case it was that but i can't even operate this as it doesnt recognise anything is in the drive..

if anyone has any suggestions i would greatly appreciate some help!!! if you need to know anything else please let me know..


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#2 tg1911


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Posted 15 November 2006 - 07:36 PM

Have you gone to the manufacturers website, and updated to the latest drivers for that drive?
Have you tried going into the Device Manager, uninstall the player, reboot, and see if windows will recognize it?
Were there any error messages?
If so, what was the exact error message?
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#3 Enthusiast


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Posted 15 November 2006 - 10:37 PM

If it isn't spinning it won't work.

Are the power wires connected? Do the lights come on?

#4 roeroe

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Posted 16 November 2006 - 12:23 PM

I have searched for an updated driver (through the device manager) it says that i have the most recent one installed, i havent actually been on to the manufacturors website... will this make a difference?

i have also uninsatalled the drive, rebooted and reinstalled the drive this worked ok, and the control panel doesnt suggest that there are actually any errors. the lights do come on and it sounds like it is trying to read disks but doesnt spin properly..... it just makes a not very healthy chugging noise.

i have had the computer for about 18 months and it has only just stopped working within the last week or so...... my guess is its screwed, but is there anything else that i can try????

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