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How Do I Get Rid Of Eprotectpage


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5 replies to this topic

#1 srk_fan22

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Posted 15 November 2006 - 05:00 PM

hi! theres this page that keeps on popping up when i open up internet explorer 7. instead of my homepage (google) the page eprotectpage.com keeps on coming up. ive tried changing my homepage a million times from tools n settings but it keeps on showing that my homepage is already google. wat do i do??? i think my computer's infected!! HELP!! by the way, i dont really understand computer lingo that much and i dont really know wat other info i need...so ya...thanx for the help, appreciate it.
and also, i had virusbursters on my computer too but i just got rid of it and my computer's doing fine except for this eprotectpage thing. so virus bursters went away but this stayed....i dont kno wat to do

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#2 quietman7

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Posted 16 November 2006 - 11:12 AM

Hello srk_fan22

Sounds like you did not remove all the malware related to your infection. Did you follow the self-help tutorial How to remove VirusBursters?

If so, then please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and complicate the malware removal process.
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#3 srk_fan22

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Posted 16 November 2006 - 04:34 PM

thank u sooo much! i dont think i fully deleted virusbursters before. i tried it and now everything's bak to normal. thanx! :thumbsup:

#4 quietman7

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Posted 16 November 2006 - 09:12 PM

i tried it and now everything's bak to normal

If your referring to following the self-help guidelines and were successful then thats good news.

Now you should SET A NEW RESTORE POINT to prevent reinfection from an old restore point. Any malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to set a new RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
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#5 srk_fan22

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Posted 17 November 2006 - 03:40 PM

thank you. i set the restore point and everything is going fine now. i dont think virusbursters was fully deleted the first time, but now its gone! thanx!

#6 quietman7

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Posted 17 November 2006 - 10:14 PM

Your welcome. :thumbsup:

To protect yourself against malware and reduce the potential for re-infection, read:
"Simple and easy ways to keep your computer safe".
"How to Prevent Spyware".
"The Ten Most Dangerous Things Users Do Online".
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