The computer in question is running Windows XP. I went into the windows registry as mentioned elsewhere on this forum and deleted all keys for the software I could find. The program still shows up in the Add/Remove programs list but you no longer have the option to Change/Remove. I've gone through the registry looking for references to the program but have been unable to find any.
Stupidly, I forgot to backup the registry before deleting the keys so I can't restore to before I deleted the keys. Running System Restore indicated that there were no restore points even though monitoring was on. (Not my computer)
I even tried running "installer" from Start/Run as per one of the Microsoft directives but still got the missing .msi message.
This is getting frustrating. What more can I do?
Thank you for your help.
Edited by fashunphotog, 14 November 2006 - 11:42 AM.