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Avg Free Edition 7.1.409 Reports Trojan


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#1 calryx

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Posted 14 November 2006 - 12:25 AM

:thumbsup: Hi to all,
Let me start by saying that I am greatful for any help you might be able to offer or even taking the time to read this.
On two days my AVG has reported the trojan Downloader.Agent.GPZ in two different locations: 1) C:\System Volume Information\_restore{......etc and 2) C:\Windows\system32\Active Scan\sporder.dll
I don't know if it is helpful but I am very careful about opening emails and what I download. I don't know if I should rung a HJT scan, which I downloaded from grc.com some time ago. Also, I am a complete moron when it comes to computers, albeit a careful one.
As I said earlier, thanks to any of you who might be able to lend this moron a hand.
Take care[/size]

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#2 jgweed

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Posted 14 November 2006 - 11:00 AM

AVG should have quarantined the items which prevents them from doing any harm, and you can then delete them. If AVG is having problems doing this, please reply with the exact error message it shows for each instance, as a first step.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 calryx

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Posted 16 November 2006 - 12:51 AM

thanks john, i am feel priveldged to have received help from one with such a miniscule member #. Although we live in close geographical relationship we are certainly lightyears apart in our knowledge of the GIGO boxes.
thanks again

#4 jgweed

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Posted 16 November 2006 - 10:15 AM

If AVG has trouble removing it (and it will tell you if it does), then scan with AVG, but in Safe Mode.
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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