This is the first time I have ued my notebook, XP, sp2.
I did a update of the LU last week and it said 26 available for d/l and install and so I did that. Then I checked again a day or so later and the same number was there and I repeated the same action.
Then yesterday I checked again and still the same number.
From googling and posts in other forums I have been able to find out that the LU that I have is old 18.104.22.168 and it changed as i mentioned in August 2, 2006 to 22.214.171.124 and so I am trying to do that so I have my updates current.
I was referred to a Symantec site to Run Lusetup.exe, it seemed to work and then suddenly stopped with the Error: "You need to have write access to the registry to install LU.". Well I do.
I really need to get this updated.
The prerequisites to do this update was:
1. Cannot fix if IE is 5.5 or less, mine is IE 6 and so there should be no problem.
2. Security Settings that allow Activex controls and Java Script.....this might be my problem; I don't know anything about this nor where to look for my settings. I have checked the Tools in IE and see the settings but am unsure of myself and don't know if this could be the culprit and i am illiterate on it.
3. Windows xp, sp2 and I am fine there.
4. 32 mb memory or more and I have no problem there.
The Yellow Norton in my Task Bar shows a green check mark, however I presume that is regarding the good status of my system, I update regularly and scan every night; but want to know if I am actually uptodate with my NAV updates or not, i really don't think so since my version of LU is old.
I was told by another member in a Forum that he had the same program and he tried the Clean Tool and a Reg Clean and had a horrible problem when he went to d/l the full version b/c he found out that here are "permission" keys imbedded in the registry and that not all get cleaned out with the Tool and cause mega problems for the fresh D/L.
I don't want to uninstall the program with the Tool and do a Reg clean until I know that my LU is clean of these " permission " keys and that I can d/l the LU by running the Lusetup.exe.
I really hope that someone here can help me as I am getting concerned about the A/V coverage that my notebook has now as it is likely out of date.
I would appreciate all comments, thankyou.
Today this is me>>>> and it is not getting any better!!
Edited by jgweed, 14 November 2006 - 11:32 AM.