It requires download of Active X components but it's worth a try.
When did this problem begin and can you start in safe mode with command prompt?
If you can, and the problem began less than three weeks ago do the following:
Start the System Restore tool at a command prompt
1.Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.
2.Log on to your computer with an administrator account or with an account that has administrator credentials.
3.Type the following command at a command prompt, and then press ENTER:
4.Follow the instructions that appear on the screen to restore your computer to an earlier state.http://support.microsoft.com/kb/304449/