Posted 16 November 2006 - 10:42 AM
Generally my limited experiences with Dell support have been good. Within the last year or so I've seen an increase in the number of complaints about the service being posted online (I have no clue if these are valid complaints or just "sour grapes").
But, on the plus side, I've noticed that Dell even has technicians surfing the web to help out on forums like this. Also, they're recently introduced a remote repair service for systems - so it seems that they are actively working on support
The power connector is fixed to the motherboard. It's cheaper and easier to replace the motherboard than it is to unsolder and resolder the broken component.
If it's under warranty get it fixed! It's not going to get any better!
If it's not under warranty, it's your call (because of the cost). I can't predict if this may or may not have any long term consequences.
A third option may be to contact a local PC repair tech who has laptop experience and get an estimate from them.
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