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I Believe I May Have A Virus Can Someone Help Please?


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2 replies to this topic

#1 RainbowStars

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Posted 12 November 2006 - 11:43 AM

I am not sure if i have a virus or not but everytime i try to open internet explore it automatically closes down. Or sometimes it opens but only briefly and all of sudden it closes.

Well heres the log.

Logfile of HijackThis v1.99.1
Scan saved at 10:38:01 AM, on 11/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\arc.exe
C:\WINDOWS\system32\ismini.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\{60223B55-0253-1033-0817-040001}\Update.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\YMANTE~1\tracert.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\DOCUME~1\ALMARE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {EE7A74B4-992A-E48C-7BEC-B19EFE4153C9} - C:\WINDOWS\system32\ayrzmu.dll
O3 - Toolbar: ToolBar888 - {C004DEC2-2623-438e-9CA2-C9043AB28508} - C:\Program Files\Common Files\{30223B55-0443-1033-0817-040001}\MyToolBar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe
O4 - HKLM\..\Run: [arc] C:\WINDOWS\system32\arc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvnap.dll,startup
O4 - HKLM\..\Run: [eurdvqi.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\eurdvqi.dll,klmrnlc
O4 - HKLM\..\Run: [wgbujuj.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\wgbujuj.dll,pykiaed
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Erwr] "C:\WINDOWS\system32\YMANTE~1\tracert.exe" -vt tzt
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

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#2 miekiemoes

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Posted 12 November 2006 - 03:46 PM

Hello,

Your system is terribly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

BEFORE BEGINNING, Please read completely through the instructions below. Please also print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won’t be able to access the Internet to view these instructions.

First of all, you didn't unzip/extract hijackthis.. and it's still in the tempfolder.
So I strongly advise to unzip/extract hijackthis.zip.
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Create a permanent folder and move hijackthis.exe into it. The reason is because hijackthis creates backups and when it's in your temp-folder it can be accidentally deleted.
How do you make a permanent folder:

Click My Computer, then C:\ and then on Program Files.
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis".
Now you have C:\Program Files\HijackThis. Put your HijackThis.exe there.

I notice that you do not seem to be running Antivirus software and a Firewall. This is somewhat suicidal in today's digital world.
That's why I want you to install them first!!

Avira, AVG OR Avast OR Active Virus Shield (uncheck the Security Toolbar during install) are good FREE antivirus.
Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
Agnitum Outpost Free, Comodo OR Kerio are FREE firewalls.

Understanding and using firewalls

After installing above, let your Antivirus perform a full scan and let it remove everything it is finding.

Reboot afterwards.
After reboot,

Go to start > controlpanel > software > add/remove programs and uninstall next if present:

ToolBar888
Oin
Yazzle by Oin
YazzleActiveX By OIN
Purityscan by Oin
Snowballwars by Oin
Cowabanga by OIN
or anything similar with Oin in it.


If OIN not listed, download and run this uninstaller.

Reboot when done! Really important!

* Please download VundoFix.exe to your C:\.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

------------------------------------

* Download Smitrem.exe and save the file to your desktop.
Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.

------------------------------------

* Please download, install, and update AVG Anti-Spyware
  • Load AVG Anti-Spyware and then click the Update tab at the top. Under Manual Update click Start update.
  • After the update finishes (the status bar at the bottom will display "Update successful")
  • Close AVG Anti-Spyware. Do not run it yet.
--------------------------------

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Windows XP Safe Mode, restart your computer and, just before Windows starts to load, tap the F8 key a few times.
Choose Safe Mode from the menu that will appear and press Enter.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {EE7A74B4-992A-E48C-7BEC-B19EFE4153C9} - C:\WINDOWS\system32\ayrzmu.dll
O3 - Toolbar: ToolBar888 - {C004DEC2-2623-438e-9CA2-C9043AB28508} - C:\Program Files\Common Files\{30223B55-0443-1033-0817-040001}\MyToolBar.dll
O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe
O4 - HKLM\..\Run: [arc] C:\WINDOWS\system32\arc.exe
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvnap.dll,startup
O4 - HKLM\..\Run: [eurdvqi.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\eurdvqi.dll,klmrnlc
O4 - HKLM\..\Run: [wgbujuj.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\wgbujuj.dll,pykiaed
O4 - HKCU\..\Run: [Erwr] "C:\WINDOWS\system32\YMANTE~1\tracert.exe" -vt tzt


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

--------------------------

* Still in safe mode... * Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Still in Safe Mode,
  • load AVG Anti-Spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
  • AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
  • Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
  • Close AVG Anti-Spyware.
------------------------------
* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

------------------------

* Reboot back into Windows normal mode.

* Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot, it should open a log, combofix.txt.

Post next logs in your next reply:

* Combofix log
* AVG Antispyware log
* Vundofix log (C:\Vundofix.txt)
* Log from smitrem (C:\smitfiles.txt)
* New Hijackthislog

You may need several replies to post the logs.

Edited by miekiemoes, 12 November 2006 - 03:48 PM.

AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

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Posted 21 November 2006 - 07:55 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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