I'm working with a 6 month old Sony Media Edition with Windows XP and 'Service Pack 2' - and have 92% free space left.
I don't know when the D Drive burner stopped working within the past 2 weeks (as I don't use it often) but although it plays CDs with music and opens data CDs, it simply and utterly refuses to 'burn' either onto a new blank CD or a partially filled CD/RW. I've read this the site for everything I could find, so hope it's okay that I list below everything that I've tried so far:
1. Tried 3 different brands of CDs
2. System Restore - back full 3 months (even tho no new software had been added, etc)
3. Don't have any 'blinking lights' going on as this computer doesn't have any
4. Found Devise Manager - no 'marks' beside lines
5. Tried Trouble Shooter and it said everything working properly (it's telling a fib!)
6. Uninstalled drivers, rebooted and computer said 'new drivers detected'
7. Used VAIO Recovery, ticked all software choices to restore
This time, when inserting a blank CD, I got a wee pop-up box saying, "Files on this CD-Rom Drive are read only. You cannot copy or move files over to this CD-Rom drive".
So, contacted Sony 'chat' and just spent a wretched 4 hours between getting instructions and following them - and all to no avail. (They are very nice there, but I suspect it's difficult for them to veer off pre-taught problem solvers, perhaps).
8. Downloaded all the updates available at Sony site, as per instructions ... 3 of the 5 downloaded and installed perfectly - two did not and both had a wee pop up box arrive saying, "Not a valid win 32 application".
Contacted Sony again and apparently when something says, "Not a valid win 21 application" it's because I've downloaded/installed the updates in the incorrect order. I've used System Restore again, redownloaded updates - and done the same thing 4 more times.
And the end result is the two updates still won't open (as per above) and my burner still doesn't work - only now a different pop-up box arrives saying, "D:\ is not accessible. Incorrect function".
Sony can't help now and said to take it into a repair shop - which I will do if I absolutely must, but due to personal reasons, it's very difficult to leave home right now, let alone drag my tower out with us. Gentle sigh.
I'm ever so sorry to be so lengthy with this post, but if someone can spot a step that I've missed, etc, I'd be ever so grateful for any help. And if not, has anyone used a 'remote' type of computer fixing service?
Thanks so much,
p.s. Forgot to add I've used a CD lens cleaner, as well
Edited by MaraM, 09 November 2006 - 12:53 AM.