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Replacing Laptop


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#1 The Mob

The Mob

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Posted 07 November 2006 - 10:20 PM

Hi there um... So I've been having some problems with my laptop. Well I dont know the technical name, but you know that little hole thing you plug the power cord into? I've been having lots of problems with that. I always have to fijit with it and mess with it put it in certain ways and all that crap. Now I'm pretty sure that it's extremely rediculous. Mainly because, I brought it in for like the third about a month ago. They replaced the entire motherboard I guess. I don't know, but it was working for all of about a week. Then it started giving me problems now I don't abuse this part at all. In fact every time I move it, well ever since I recently got it back, I take the cord out then bring it to were I'm going, then plug it back in, seeing as to the fact that my battey lasts only like a half hour. So to the point my question is, is there anyway I can get my computer replaced by best buy, were I bought it, seeing is that every time I bring it in and have it "fixed" it pretty much immediatly breaks and everything.

My specs are basicly
Compaq (yeah i know bad choice) Presario R3000
Hard-drive: Fujitsu MHT2080AT PL 75G
Ram: 384M
Video: ATI Mobility Radeon 9000/9100 IGP
CD-Rom: Doesn't say just says its a DVD-RW(not true it doesnt even read dvds some driver error i dunno why.
Modem:Agere Systems AC'97 Modem
Monitor: Default (doesnt say brand or anything)
Build in Wireless Network: Broadcom 802.11/g WLAN
Build in Network: Realtek RTL8139/810x Family Fast Ethernet NIC
CPU: Intel Pentium 4 Processor 3.00 Ghz (for some odd reason it says I have 2 and I believe this was before the duo core processor)
Audio: Soundmax Integrated Audio

Thanks for your time, and hope you can help.
[edit] It's still under warranty, I just don't want to have to worry about having to keep bringing it in you know.

Edited by The Mob, 07 November 2006 - 11:51 PM.


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#2 usasma

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Posted 08 November 2006 - 03:50 PM

I'd suggest that you talk to a manager there. Generally they don't do those sort of repairs in-store, so it may be a quality control problem with whoever repairs the system.
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