Duplicate thread - I posted a reply on the other one.
Thanks for your help. I have a bunch to do to check "these things" out. I have been able to fix part of the problem. I have an explanation below.
As a side bar I saw that your username is an abbreviation for U.S. Army Sergeants Major Academy. From this I assume you are an Army Vet. I am also but I only served three years on active duty. I was a grunt (Senior Rifleman) a long time ago and appreciate all those that serve our country. It’s our Troops that keep us free.
I stopped my computer from hibernating and my USB ports started working again. I suspected something was wrong with the ports when my computer would not boot with anything plugged into any one of my four ports but would boot if I left them empty. I still have problems when my my Canon PIXMA MP830 Printer is plugged in. My computer still will not boot with it plugged into a USB port. I turn the printer off and the computer will boot. I than turn the printer on and it will print. It may be something the printer is doing. I am going to ask Canon support for help here.
I’ll let you know how I make out after running your recommendations.
Thanks you all for your help,