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Several Problems


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#1 gyr3324

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Posted 06 November 2006 - 10:12 PM

Hello.
There are several problems I seem to be having with my PC. I had Mcafee (Security Center, Privacy, Firewall, and Scanning) installed and I decided to uninstall all of this since I noticed some problems and was told that Mcafee tends to do this as does Norton. I was able to uninstall it okay. But due to some strange glicthes and error messages reinstalled it. I then tried to uninstall Microsoft Antispyware and got the following message:

The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

When I uninstalled all of this I then got the message on the bottom saying: "your computer might be at risk". I tried enabling the Windows Firewall and got this message:

Due to an unidentified problem, Windows cannot display Windows Firewall settings.

I also noticed a message saying that there might be a problem with my Windows Installer.
I've always had SpywareBlaster, Spybot, and Lavasoft Ad-aware and update them often as well as scan of course. I keep up with all of this. What I wanted to install was AVG since I had it before.

What could be the problem? I appreciate it. Thank you.

Onel last thing I forgot to mention is that Windows Automatic Update, won't update (automatically) anymore. When I try to do so manually, it will start but will let me know it was unable to update.

Thanks

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#2 Gyro

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Posted 06 November 2006 - 10:58 PM

It sounds to me like you need to find the remnants of mcaffee, for security reasons it may restrict windows from updating, try to manually go to the microsoft update and see what it says you need. Try to start up the computer in safe mode and download from microsoft. Some things were probably disabled and never re-enabled. You can try to get hijack this, to disable the mcaffee programs from running at startup, but it probably won't let you unless your in safe mode. You can also try to use msconfig (start, run, msconfig) but as per suggestion, most of this should be done from safe mode with internet enabled.

#3 projectfocus

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Posted 07 November 2006 - 04:51 AM

I would say one of the first things to do would be to goto windows update and get the latest version of Windows Installer. This will cause all of error message above if ther installer was corupt. Install the new version and try to uninstall and install AVG after. I would also say be very carefull when connecting to the net on a machine with AV protection. Maybe download the windows installer on another machine with AV and then also the latest version of AVG. This will allow you to do all the above without the potencial of getting a virus.
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#4 usasma

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Posted 07 November 2006 - 08:55 AM

I ran into a problem like this with some GPS software yesterday. It seems that somehow a part of the installation process was blocked by the McAfee (either a script or an internet access request).

The solution was to remove all traces of the installation - then reinstall and accept the McAfee prompts.
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#5 gyr3324

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Posted 08 November 2006 - 12:22 AM

Okay, what is it that I should disable (McaFee) when running Hijackthis?




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