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Cannot Start In Safe Mode


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#1 jaebour

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Posted 05 November 2006 - 04:09 PM

My computer was hit by "VirusBursters".I belive it is inactive as of now.I used Scotty the watchdog program to remove some associated files.But i cannot remove the quick launch icon that leads to the website.I have downloaded SmitFraudFix, but i am unable to start computer in safe mode.After pressing F8 and then selecting safe mode, i get a screen full of type that doesnt go away.Any help would be greatly appreciated.

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#2 boopme

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Posted 05 November 2006 - 10:29 PM

Try gettting to Safe mode for XP using the Using the System Configuration Tool Method from the BC tutorial

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#3 Gary335

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Posted 05 November 2006 - 11:27 PM

My suggestion is to use Windows XP's repair installation feature. I don;t have time to explain the whole process throughly at the moment, but in a nutshell go into Windows XP setup, and after the screen where you press F8 to agree to the agreement it will ask whether you wnat to proceed to install a fresh copy of Windows Xp or if you want to try to repair the copy currently installed. Select the repair option. what this does is erases all of the system files, but it leaves all of your files and installed programs in place. This should fix your problem if nothing else does.

#4 oldf@rt

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Posted 05 November 2006 - 11:37 PM

Before you try a repair install of XP, try this:

download Super Anti Spyware http://www.superantispyware.com/ , the free for personal use version,

completely update the program, restart the machine and make sure the program is up to date. then run a complete system scan. Let SAS remove all that it finds, then it will tell you that it needs to reboot the system.

let it reboot, after is reboots, clean the quarantine, and restart your machine, and try to go into safe mode like it says here: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

let us know the results

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#5 jaebour

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Posted 06 November 2006 - 09:39 AM

OK thanks alot guys.I followed msconfig tutorial and was able to run safe mode.Ran smitfraudfix:; after reboot the VirusBurster quick launch icon was gone!!!.Also ran SAS which found 37 threats. I have spyware blaster,spybot s&d, ad-aware, and a F-secure virus protection. All of which never found any of the 37 threats. I still feel worried that i did not remove all the problems. i will post a hijackthis log for anyone who is intersted.thanks again.

#6 tg1911

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Posted 06 November 2006 - 11:00 AM

jaebour,

I moved your HJT log to the appropriate forum.
Here, is the link:
jaebour's HJT log

NOTE:
Please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might think someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Also, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.
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