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Run Missing From Start Menu

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2 replies to this topic

#1 Tokmoh_PC


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Posted 02 November 2006 - 10:19 PM

I'm a newbie here. Need help!!! Previously my browser was hijacked by nsl-school.org. I've tried using hijackthis but the problem is the RUN command is still missing from the START MENU! The Task Manager is now available after I use a fixit tool.
Much obliged for any help offered.
Thanks in advance

Edited by Tokmoh_PC, 02 November 2006 - 10:19 PM.

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#2 Hellish


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Posted 03 November 2006 - 03:36 AM

Hey there Tokmoh_PC.

I'll try and give you a theory of mine, this can either solve your problem, or help others after me narrow down to a solution.
Open the start menu and enter the control panel.
Double-Click the "Taskbar and Start Menu" icon.
On the "Start Menu" tab, click the button saying customize.
In the box that pops up you should see two tabs.
Click on advanced and in the field titled "Start menu items:" scroll down to the option "Run command".
Check this box, click ok, then apply the changes on the first "start menu" tab and Run should be back in the start menu.

I hope this helps and if you need me to clarify anything feel free to ask.

Edited by Hellish, 03 November 2006 - 03:59 AM.

#3 quietman7


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Posted 03 November 2006 - 06:59 AM

I've tried using hijackthis...

Are you saying you cannot get the program to work or are you saying you tried fixing things with it yourself? If you tried fixing things, are you trained in the use and investigation of the entries listed in the log this program generates? Most of the log entries are required to run a computer and removing essential ones can potentially cause serious damage to your system. HijackThis relies on experts to interpret the log entries and determine what needs to be fixed. You should NOT fix anything yourself without consulting a expert as to what to fix.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and complicate the malware removal process.
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